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March 2024 by Maria Angelica Gorigoitia
I want to congratulate Taria (Euletaria), the cashier at this CVS location. She is polite, helpful, and very professional. I received extraordinary customer service from her, and it's important to recognize her publicly so the store manager knows and can keep her as an exceptional employee. This will benefit the store as more clients are likely to choose to come here. Thank you for having such a genuinely good person on your team.
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February 2024 by Lauryn SaBell
They lost my debit card in the drive thru tube the day before I left for my wedding and honeymoon. The tech normally secures the card in a bag or on a clip board, but fail to do so. The store manager and regional manager were not helpful or apologetic. Jason Monroe, the regional manager was extremely rude and condescending about the whole incident. He kept promising he’d escalate the incident up to corporate, which he didn’t. The whole staff was unapologetic about the whole incident, which left me without direct access to funds for over 2 weeks. Also, my prescription was wrong, it took almost an hour to pick it up, and it was always hard to reach an actual person to speak to at this location.
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December 2023 by Maria Salgado
This location has poor customer service, the employees are rude.I love cvs but i don’t recommend this location.
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November 2023 by Ramon & Latrice Lewis
This is the worst CVS ever!!!. Everyone was rude to me in the pharmacy area except a young lady name Joi. Her name definitely fits her. I wish everyone else would take pointers from her on how to treat customers.
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October 2023 by Mark Klein
Really expensive. They just charged me $130 for my medicine. I looked on good Rx it says it should cost $12.Dang.
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October 2023 by Jeremy Cameron
Pharmacist Sarah first told my my medication wasn’t going to be in stock until Monday afternoon. When I left, I was called by Sarah the pharmacist who then explained to me that she was “not comfortable filling my prescription” . Her reasoning was because this pharmacy was far from my house.. I work like a couple miles from this CVS and so it was convenient for me to come here. I had to get in contact with my Dr to get it transferred. Unbelievable. Some people don’t care about helping others. They do what’s a convenient.
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October 2023 by Candy
If I could give this 0 stars I would. The “manager on duty” Laura I believe is her name, a white heavy set short lady, has harassed my children not once but twice and myself. She has no respect for customers. I literally had the worst experience and felt so unsafe for me and my kids as she yelled at my son and then yelled at me. She also stepped around the counter like If she was going to hurt me. The only helpful people that tried to make my experience genuine was the pharmacy staff a young gentleman and Sarah. I hope cvs fires Laura because she was out of line and it seems she hates children. She does not belong in customer service and sure as hell not a manager. Please CVS watch the video and see that she should be responsible for her treatment towards my kids and me. I’ll be waiting for an in person apology from her and cvs for the emotional trama that we have been put through.
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October 2023 by Tuna Mert
I bought a covid test here. The 2 nasal swabs that were written on the box did not come out and I took the test back without using it. They told me that they could neither exchange it nor refund my money. Be careful when buying BinaxNOW covid tests. And the store manager does nothing. They sell faulty products and say we are just selling. Your money can go to waste like mine.
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September 2023 by Amanda C
I don't know if they are working or sleeping. Five people are here chatting and not working. I waited for the photo for a long time! Nowadays, the quality of many employees in the US is really poor, with no training and no professional ethics!
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August 2023 by Victoria Valentine
I had the worst experience at CVS pharmacy on Voss and San Felipe I had to pick up antibiotics for my dog.. my son and I always pick up the antibiotics at pharmacy never really had a real problem until tonight they were too stupid to understand that it was for the dog even though I told them this at window. I had to get the manager.her name was Ciari or Kari very kind. But Barbara needs to be removed. Nasty and unkept rude and accusatory when she did not understand etc remove her!
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May 2023 by Veronica Pineda
Good store! Very clean! Nice associates! Alexsa helped me check out! Easy to talk to. I enjoy this location because it’s a safe environment and kind to my children.
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April 2023 by Anthony Pegues
Laura at this store is AMAZING! Great customer service and very knowledgeable of the stores products! She made my visit extremely easy and helped me find what I need in under 5 minutes! Completely Satisfied customer here!
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March 2023 by vanessa monroe
Picking up prescription wasn’t very pleasant I was standing in the correct spot but pharmacist was pleasant at allglad it wasn’t my medication ?
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January 2023 by Brenda A.
Not sure why all the low reviews on this store. Do they always get it right? No. But it's the standard run of the mill CVS. No problems over here.
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December 2022 by Yvonne Barlow
Very slow pharmacyThey are nice but very slow and never have enough personnel
