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March 2024 by LaTisa Bennett
Excellent customer service.
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February 2024 by My Na Tran
I don't know why this location just has 3* on review. I came here this morning (Jan 9, 2023) to pick up my order and was impressed. The cashiers were so nice. 1 male and 1 female were so polite and I love the way they wrapped my package carefully. What a pity I don't know their name. I would rate here 5* plus more and more!!
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December 2023 by Dana Aguirre
If I wasn't in extreme pain and in need of my antibiotics and pain medication for the wisdom tooth I just had extracted, I'd wait and go get my prescription filled else where. The whole entire store has horrible customer service, zero professionalism, and no respect to the customers who enter. I used to spend the extra money to come to cvs when it actually gave a damn about its customers. Cut your losses and go anywhere but this location.
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August 2023 by Ambrosia Alderete
COVID 19 Testing: Did not receive my “rapid” results for 12 days. $70 to receive results and had to isolate anyway, as I didn’t know if I head positive
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August 2023 by Grim Reaper
I came tonight in a good positive attitude just to return a package to Amazon. thinking it would be a quick process, I was wrong.The shift lead manager GINA at the location informs me the machine they have doesn’t not accept bar code on the phones to return.I went on Amazon and they mentioned this location was one that accepts it. She informs me the return label needs to be in paper form.I did exactly what she ask me to do. I return back and then I’m told the machine they have doesn’t accept it and the cashier informs me the box needs to be taped along with the paper.On Amazon they mentioned none of this accept to arrive with the box and they do the rest. I inform the cashier would you like me to pull it up and show you?She says no, but the cashier working with Gina thought the situation was funny by smirking. I didn’t find the situation funny at all, in fact I mentioned it was an inconvenience to the customer.I inform GINA she didn’t mention the label and had to only show only the tracking return without the bar code, I inform GINA had she spoke up more clearly in her mask I would’ve known.GINA mentions they have this happen all the time I follow HINA back up to the register because I mentioned I want to inform HR about this.While GINA is giving me the # to HR to report this the cashier decides to stand by GINA, she’s standing there smiling trying not to laugh. Once again, I mentioned I’m glad you think this is funny. I ask how old are you by the way? She informs me it’s none of my business, I said typical, you’re a child.I said to her, don’t you have something to go stock instead of being up here? And the cashier mentioned by saying “ thank you for that because she was recording it on her phone.I informed the cashier to please record it because it’s not ok, this is not good customer service. The shift lead GINA informs me to not speak to her cashier like that when she thinks this whole mess is funny.GINA informs me she’s apart of the company and instead doesn’t ask her to go, but continue to stand there. As GINA is writing the number to HR down for me the cashier continues to stare at me smiling trying not to laugh. All I did was stare back at her because I felt like I was being bated to react, and it didn’t work.Instead I get told by the cashier, GINA informed me properly, but I mentioned she didn’t.An elderly lady behind me earlier had witness this and the cashier still continued to smirk and smile about it.I’ve never encountered such unprofessional behavior in my life. Ive worked in retail a long time as a cashier and a shift lead manager.I never treated my customers like this. If any of the cashiers working on my shift acted the way this cashier and manager did tonight, I would’ve ask politely to please step away and not make the situation any worse.If you have any packages from Amazon needing to be return please save yourself the trouble and avoid this store.I’ll own up to what I did, it was wrong for me to say that to the cashier, because she is young.As an adult I should’ve just waited for the number and walked out. Im sure they still would’ve laughed about it, but again that’s not good customer service treat people the way you want to be treated.
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July 2023 by Flower Flower
I went there to pick up my presentations and the technician with the hijab was very kind and fast you can see she is doing her best she also notified me about the extra care card that I could get five dollars when I put in my phone number, and the next time I went to get my medicine, I used the $5 discount. The pharmacy manager is also very kind and made sure that I had no questions about my medications.
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July 2023 by Marcia Mathes
I have used this pharmacy for years and my experience has always been pleasant and positive. The pharmacists, Queen and Deanna, are professional, courteous, and kind. This is my go to drugstore even though I have to drive a little farther.
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July 2023 by Hebah Darby
I really like this cvs, the employee are always very nice especially the technician Bayan she’s very nice and lovely. I always go get my pets medications……. And she always the kindest.
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July 2023 by maryam 75
I came few days ago to get my meds And there was that tech who call i think Bayan! She’s so fast and professional ,she really got my meds in less than what they usually take .
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July 2023 by dania darby
I have been in this location multiple times people were amazing and I go constant to pick up my medication.
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May 2023 by Malycendre Morningstar
As HCC students and frequent library patrons, my daughter and I go to this CVS location quite a bit. Sometimes a little late in the evening. A lot of the staff see me regularly, and 1 of the young ladies who work there is an absolute doll. Sunday night, I went in to find something for a split lip. As I'm allergic to neosporin, I was trying to find something comparable and not having any luck. The security guard asked if I needed help, and I said yes and explained what I was looking for. Together, we find something that was perfect. After paying for my purchases, I looked for him to unlock the bathroom, and he was with another employee. I asked if it was OK for him to let me in to the bathrooms and as sweet as he could be said, "sure that's not a problem" but this girl immediately looked me up & down then started yelling "NO it's after 7 and we don't let anyone go in after it's been cleaned ain't nobody going in there..." yadda yadda attitude and more attitude. Well, I knew her statement to be false because I have used that bathroom a few times well after 7 p.m., and once just before closing. She was very rude, unprofessional, and disgusting. She looked dirty and unkempt, which is even worse. CVS it's staff like this who is going to destroy your reputation.
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May 2023 by Tina Thorn
I was harassed by the security guard that works there and I tried to report it to the manager who yelled at me and said that that's what he's supposed to do I feel like I've been profiled by this person either by race or gender again the behavior is unprofessional the manager talked over me and didn't hear me out and then even take my feelings in consideration as a customer I will not spend any more of my money there!
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April 2023 by Robert R.
Great service with a little wait. The store was wonderfully clean and full of merchandise.
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April 2023 by DD DPA
Pharmacy employee had an awful attitude. If you are going to be working with people, educate yourself on how to talk to others. I drove to this clinic for a flu/covid exam. I had the flu, and my voice was very hoarse. The young lady in the hijab who works at the pharmacy did not hear what I said to her the first time (which is understandable, because my voice was hoarse ), BUT.. instead of asking me to repeat myself like a civilized human being. She proceeded to scream into the phone " I can't hear you" She was visibly irritated because a visibly sick person could not speak to her loudly enough. IF you are sick, avoid this place unless you also want to be yelled at by the pharmacy's irritated employees who are very obviously lacking in manners. To the young lady in the hijab, instead of screaming at me, you could have tried saying: "Sorry, I didn't get that, could you repeat yourself?" If you like dealing with gross attitudes, maybe you would like this place.
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April 2023 by Milane Ghost
Worst cvs ever. Bad peoples working there. I leave them with God. God puts everyone in his place with time. I will never go there again.
