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March 2024 by tiffany brodie
Horrible service .. as I was visiting from out town .first was the white guy that followed …me as I shopped for lashes (needed some real quick left mine home ) . Mexican woman for some reason felt the need to scan my items at the self checkout… bad vibes in there
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February 2024 by Sonja Moore
This location has the best customer service from the pharmacy to the front of the store staff. I'm always greeted when entering the store by a friendly person. While shopping staff is willing to assist you with finding items. I've never felt like I was being followed or targeted while shopping, unlike other companies. The manager is polite and professional. This is my local store and it's a joy shopping in this establishment.
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December 2023 by Swecc High
Manager on duty black guy came in just to load my money was to lazy to count ones I have worked at cvs and Walgreens there’s no such thing as we have to many ones when there’s a safe in the back and a money counter
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August 2023 by Ginger Dykstra
Every time I go to my CVS pharmacy the wait is only a couple of minutes. If I come unexpectedly they rush to accommodate me and are so kind and friendly!Additionally, the pharmacists are knowledgeable and have given me helpful advice! Chris is a great resource for customers and he’s never too busy to answer any questions I have!
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July 2023 by Bea Bilek
I miss a real live person checking out my purchases. One gets to have a rapport with them and feels like a valued customer, not a check it out yourself person. CVS just saves $ by not having a employee do that, does not consider how the customer feels.
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May 2023 by judge dreadz
I was there yesterday and was checking out at the self checkout and became distracted by a lady in her ( summer clothes ) and totally forgot my change so I'm leaving and the young black guy comes running out with my money .So I want to thank him for the effort he took and being nice enough to do it while I'm in a case over the half naked chick. I gave him a small tip which he seemed to appreciate .Good looking out bro .
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April 2023 by Round B.
Terrible energy by Mary in pharmacy again today. I’m transferring my prescriptions to another pharmacy because of her. Was trying to figure out if it’s racist energy or family problems or both. The pharmacist Amanda is awesome though.
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March 2023 by Joanne Pierre-Scott
I checked the store circular for coupons and was able to load it to my cvs card. I used self checkout and it was easy and applied my coupon with no problems.
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March 2023 by JEANPIERRE CASAUBON (Rednovas Media)
I've been going here for years.Anthony is the utmost professional Store Manager, the staff is always smiling and friendly. Highly, highly recommended location @Westchase Houston, Woodland Park Dr. & Westheimer Rd
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September 2022 by Norma MacLeod
You have to remember that it's the people that work there (with issues,) at ANY store, restaurant, etc that jeopardize the Company's Service to Serve USSO always SUBMIT your feedback! ????
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September 2022 by Carrie Stephens
Employees are very nice and helpful at this location!
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August 2022 by Tisha R.
Manager Alli was super rude when I asked why they weren't opening a register the line. She then tried to encourage the cashier to take a patient clearly in front of self check out before me. That person politely declined. I explained to her I had a severe headache and she didn't offer even an apology for the wait as she walked away.
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May 2022 by Jazzminn Richey
Just went into CVS to print photos at the instant photo booth where they refused to provide the USB Cord for me to be able to use their photo printer. The manager- who I was told was OLLAI, who may or may not be the actual manager, told me it was her decision because other people have been stealing their cords. I’ve been assumed a thief here. Not the greatest feeling. I’d reconsider visiting this place because they will assume you’re going to steal products that should be provided for services they offer. Very disappointed in the customer service
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April 2022 by Zackary Munoz
This store never opens on time. I've been this westheimer and wilcrest location several times in the morning and doors are always locked past the opening time.
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April 2022 by Francisco Alvarenga
DENIED RESTROOM TO MY PREGNANT WIFE. All women who have been pregnant know the horrible need to always need to use the restroom. Yet she was denied by the pharmacy attendant and then the front-end attendant. True incompetence at this location. Do not by any means make this your local pharmacy, take your business down the road to Walgreens.