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June 2023 by Juan Barcenas
They let me merge while stuck in traffic
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November 2021 by Mark Feanny
Following a cold call from a Datavox account rep who made grandiose claims of being the one stop solution for all my IT needs in any situation, I decided to give them a try on a large but simple rural mixed residential/commercial security, IT, and connectivity project to see just how well they performed and to gauge their responsiveness. In the event things went well I indicated I would consider them to manage my entire in-town multi-site IT process soup to nuts. Of course, the account rep was beyond excited to land an account like this and after a site visit to the rural project and encouraging discussion about solutions and start times, I was confused when I didn't receive any followup. When I decided to reach out to the rep by email, it went unanswered. When I called I didn't get an answer, but was quickly called back. After speaking to the rep, I was informed the VP decided this was not a project for them and "the guy" who handles these projects was out and they didn't know when he would be back. I was truly shocked at this 180 turn of events, the reliance on "one guy" for an entire arm of service, and the lack of communication. I own and run a small business where customer service is a priority. It appears this organization wasn't interested in satisfying all of my IT requirements and only the ones convenient to them. Truly unfortunate as I would have been a great client... assuming they actually did what they claimed they could accomplish. Truly disappointing and incredibly unprofessional in my opinion. So I am on the hunt again for a more reliable and professional firm to handle all of my IT needs.
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May 2021 by B. B. Neely
Not the fastest tech support I have ever had to deal with but with a little patience they will get things resolved.I did get a call shortly after posting this review from the operations manager which really speaks to how much the care about customer service. Honestly, that's a sign of good management to me, so kudos there for sure.
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January 2021 by Colin Campbell
A great family owned business you can trust! HIGHLY RECOMMEND!
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March 2020 by Richard Schmitt
Modern beautiful designed building and showrooms loaded with the latest and greatest array of electronic components, hardware and software while being staffed with an amazing team of sales, service, installation technicians and administrative personnel. They will exceed your expectations for security and access control requirements in planning for current and future needs. HIGHLY RECOMMENDED.
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March 2020 by Jeff Clifton
Have done business with Datavox for a few years. Great group of people to work with. Their engineers are top quality and very knowledgeable. It's a pleasure working with the sales team.
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March 2020 by Scott Snodgrass
Great work and in a timely fashion!
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September 2019 by Xiaodong Zhao
The sales person is very nice. Solution is provided fast. Demo is good. The installation was not as smooth as I thought. We faced different issues, like technical problems, communication problems, and changing requirements, etc. But finally all problems are solved. Thanks a lot.
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August 2019 by Jay R.
I've been working with DataVox for over 6 years. They have worked with me on many different projects including, but not limited to: phone systems, security, data infrastructure and more. I've always felt that all levels of the company are interested in completing the project on time and within budget. Or, if tasked with a solving a problem, they always strive to make sure the appropriate person is assigned to the task and it is solved as quickly as possible with minimal to no business interruptions.
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August 2019 by Mitch F.
We are a company of about 175 employees and we are constantly growing. Most of the time the growth is last min. and Mollie and the Datavox team always come through for us in a rush. We have used them for all of our network solutions including network drops and network infrastructure planning. We also use them for our physical security system and are now considering switching to them for our VOIP solution. We have always been quoted fair prices on all of our projects and their support is a pleasure to work with. We even go as far as pre-purchasing support hours to help with any reconfigurations we may need help with. Their support is always knowledgeable and helpful. Whenever we have a new project that is in the need of new equipment we always turn to Datavox first to see if they can help.
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April 2019 by Aaron Hensley
My experience with DataVox has been one of the best vendor relationships we have. Their teams and members have been amazing to work with on a number of projects including security cameras, access control, and a very large audio/video project for our new conference center. Additionally they have been a fantastic resource for knowledge and ideas for future projects or current project adjustment, and are always quick to respond and provide info above and beyond my request.
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April 2019 by Jobi Mathew
DataVox has been a vital part of the City of Missouri City security and access control project success. They were both methodical and precise in helping guide the decision on the right solution that would fit the need and requirement for the City. As a vendor they were very flexible in adopting to some of the changing requirement and need for the City. Their staff is both qualified and proficient with the technology and very professional in their interactions. We initially did the security project with DataVox and because we were completely satisfied with their services we continued to do the access control project which is a critical part of our infrastructure and security.
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April 2019 by Parker Productions
I've been working with DataVox over the past 4 years. I've used them for many different projects and they never fail to come through. I can always count on there support group for a quick resolution. Their teams are extremely knowledgeable and are great to work with.