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June 2022 by Dung Bui
Yes I have purchased Ford-F-250 XLT from this dealership. The transmission was bad due to late at night appointment. Didn't have much of the time to test drive on the highway. I so did literally test drive locally. The morning I took it on the freeway I then found out the higher gear wouldn't shift. I took it to the mechanic and was told transmission was bad. This dealership intentionally knew the transmission was bad and sold it to me as it. Since they only accept cash for the vehicle I got stuck with the cost for the new/rebuilt transmission. Also so many things went wrong after the transmission. I could have bought a new vehicle with that kind of money I spent for repairs.My suggestion is never cash for used cars sell for as it condition. Or stay away from this dealership.
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October 2020 by Jimmy Job
Very nice people. No pressure sales.
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September 2020 by Sam Keo
Great trucks and dependable
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August 2020 by alia singh
Hassan at Dean Motors made our of state car buying experience easy and hassle free! Even after our transaction was complete and we received the vehicle in New York, he continued to assist us and make sure that everything was completed to our satisfaction. We look forward to working with him in the future!
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August 2020 by Chris S.
I visited Dean Motor Cars to check out a Mercedes G-Wagon. Dean and Hasan are professional and courteous. There was no pressure to buy here and no stereotypical salesman tactics. Both were very pleasant and let me take my time in inspecting and test driving the vehicle I was interested in. I ended up not purchasing because I changed my mind but would recommend Dean Motor Cars as they are easy to talk to and deal with. These guys always answer the phone and texts. Thanks Dean and Hasan for the positive experience. Hope to purchase from you in the future!
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June 2020 by Joshua Nelson
Great dealership! We drove 5 hours to buy a truck and was not disappointed. Very reasonable and helpful. We went to several dealers before and I say we should have saved time and started here. Everyone else was selling junk, way overpriced, or the salesman was so rude we left. If someone needs a good used vehicle I recommend checking here first. Thanks Dean. We will be back!
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May 2020 by G Henry
We contacted Dean Motor Cars on a day that he was closed because my husband really liked the 2015 GMC Sierra 1500 Club Cab he posted and the very detailed pictures he used in the ad. Dean was willing to meet us same day. The vehicle was everything my husband was looking for and more. After a test run We put down a deposit. He was willing to fix a few things to satisfy us and the truck was ours a few days later. Thank you Dean!!!! My husband is one happy truck owner. The vehicle even had the owners manuals. Very clean! Will definitely recommend this dealer to our friends.
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February 2020 by Aroldo S
Hasan took great care of me! I will be back & come to find out my neighbor purchased a truck from them & raved about them as well! Dean was also very knowledgeable & professional!!
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January 2020 by G L
I’ll describe my experience dealing with my truck purchase. The process and dealing with Dean’s auto was very good, I have no complaints about that; they’re very responsive, things went smooth, it was fairly easy. I bought my truck online, had it shipped to me. They found a great deal on shipping as well.
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August 2019 by Jeff Thomas TwoHawks
This is the second truck I've bought from Dean. He has always done the best at offering better pricing on trade-in, and has always worked with me. He is running a business and business is to make money but I have not seen anything dishonest or shady like at most car dealers. This is the only place I'll come to buy used 4x4 diesels for my family.
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August 2019 by Donovan Daebelliehn
If I could give more stars I would. I went in a couple weeks ago inquiring about an 05 chevy diesel truck and got to leave with it within an hour of arriving. Everything checked out beyond expectations! About a week and a half after purchase I had time to diagnose the ac issue, turned out to be a bad compressor and blend door for driver side temp control. I asked mr. Dean if he would be willing to warranty out the new compressor his guys recently installed (brand new ac system at time of purchase) which just turned out to be an out of box defect. Even though I did all the work myself and purchased AS IS he was even willing to have his mechanics look at it almost 2 weeks after purchase for me. A++ in my book and highly recommend anyone looking to purchase your next vehicle. Lots of good trucks here! Except those fords ;p
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August 2019 by Binge Reelz
I visited Dean Motor cars upon purchasing a G Class 550 and everyone including Dean were awesome. They were honest and very customer oriented when it came to finding the perfect car for me. Their inventory were in immaculate shape, detailed and well taken care of. Aside from the great care of cars and wonderful customer service their prices are the best in the state. I will definitely be back and I will refer anyone I know who is looking at purchasing a high end vehicle in the future.
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August 2019 by darrin Murphy
I bought a 2014 Ram 2500 from Dean himself and don't have enough words to describe how awesome my buying experience was but I can do my best to try. For starters I was able to pull in and check the trucks out with no pressure to buy at all which goes a long way with me. Everybody there treated us like family throughout the entire process, my 6yr old was being impatient and also hungry and Dean offered him snacks to hold him off until we got out of there and also gave us drinks for the road. I came in preapproved and when the bank system went down Dean still made sure the deal went through and I got to leave with my new truck. I will definitely be buying another vehicle from him again when the time comes and would highly recommend him to anyone else in the market!
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May 2019 by A.K. T
Bought my car online through these guys. A lot of undisclosed issues, on their website and over the phone, with the vehicle that I discovered within a day of receiving, most I found in a two hour period. Broken driven seatbelt anchor, broken taillight, broken rear seat headrest, missing passenger door inner window seal, interior overhead light burned out, faulty driver side reverse light plug, driverside control module for door locks, passenger side window switch missing, broken gooseneck ball release pin, cheap paint job with runs in paint and tons of overspray inside the vehicle(yes inside) and some substandard driver side body filler work on the pickup bed. Terrible detailing too. Sweat filled smelly seats and a dusty a$% interior. Ultimately I paid top dollar for a vehicle in this condition, when it should've been 2-3k less than what I paid. Highly disappointed and I now know why this vehicle sat in their lot for the amount of time that it did.
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April 2019 by A T.
Bought my car online through these guys. A lot of undisclosed issues, on their website and over the phone, with the vehicle that I discovered within a day of receiving, most I found in a two hour period. Broken driven seatbelt anchor, broken taillight, broken rear seat headrest, missing passenger door inner window seal, interior overhead light burned out, faulty driver side reverse light plug, driverside control module for door locks, passenger side window switch missing, broken gooseneck ball release pin, cheap paint job with runs in paint and tons of overspray inside the vehicle(yes inside) and some substandard driver side body filler work on the pickup bed. Terrible detailing too. Sweat filled smelly seats and a dusty a$% interior. Ultimately I paid top dollar for a vehicle in this condition, when it should've been 2-3k less than what I paid. Highly disappointed and I now know why this vehicle sat in their lot for the amount of time that it did. They take forever to respond, I found this pretty common with any place that you deal with online though. Lot of "middle manning" here, "let me talk to so and so"-- dragging it out that much more. Took two weeks to get my title after purchase(no they didn't generate a new title for me) they had the original title still, something that shouldn't take that long. Now the good. They answer the phone with regularity, even after they know it is a complaint, they did offer for me to return my vehicle but I would've had to pay shipping back to them for a jacked up vehicle that I paid shipping for it to get to me($2 k for that round trip). Plus my money would've been tied up for a month therefore hindering me from buying another vehicle. They never were rude and remained professional. I asked for some money back and I did receive it. If you do consider these guys, which I would advise proceed cautiously, thoroughly look your vehicle in and out and I even suggest having a third party mechanic look at it for 100-150 bucks. That goes for any dealer though, not just these guys. We know the classic line "our mechanic(s) checked this vehicle out and it's in great mechanical condition." I earnestly regret buying from these folks and they have jammed a bad taste in my mouth on my first and only online vehicle buying experience.
