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October 2023 by Prime Kamakyzee
Ms. Karen was very easy to work with! Her prices were extremely the best in houston. I definitely will be back!! If you are looking for someone that will give you the max for your precious items, come see Karen first and last!!
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October 2023 by MrThomasInvest
Amazing experience! Karen is awesome! She really took the time to explain the process and to educate me. I am coming back for sure. I’m sold on her being my official jeweler!
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September 2023 by Christine Rife
I came to see Karen with my old worn out Rolex that she brought to life for my daughter-in-law. I am so grateful for her kindness and her service. She knows her business.. She definitely knows what she’s doing. I recommend her highly. GreatAmbience and a wonderful selection of jewelry!! The owner is very attentive. Beautiful store with lots of selections,! A+++
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August 2023 by Brittany Lanier-Clinton
Karen Moyers is beyond amazing! She takes time to educate you on your purchase, take your time and offers fair prices. She is a blast to talk to and her customer service is top tier. I trust selling and buying with her every time I come visit the store. Thank you for offering such fair prices, treating me like a human being and not just an opportunity for a sell!
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August 2023 by Char Wy Sa
I took my mother’s engagement ring from her first marriage (not my dad) to inquire about selling it. I knew it was a very nice diamond, but I didn’t want to keep it since I had no connection to their marriage and obviously it wasn’t successful. I’d been recommended Houston Jewelry Buyers and read that they would offer the best purchase price. Really nice guys, but I could tell they were holding back information and something told me to take it to a few more places. They made sure to reiterate that everyone always came back to them because they pay the most. I took it to another place and they did offer me less, but I took it to three more places who all offered me more. I ended up getting an additional $4,000 more than what they offered me. Pretty substantial. So moral of the story is make sure you shop around first! Maybe they will pay the most, or maybe you’ll end up with $4k more
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July 2023 by Christy Saunier
What a WONDERFUL experience! They have consistently rolled out the red carpet for me each and every time I've come. It's so nice knowing that I am valued as a customer. Irwin went up and beyond to ensure my satisfaction with my last purchase. Not rushing the sale and showing me different variations of what I was looking for. He was super knowledgeable and followed through with adequate ring sizing with quick turnaround! Beautiful clean showroom with security allowing me safety not only while I was in the store but coming and going from my car as well. HIGHLY HIGHLY RECOMMENDED!!
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July 2023 by Erin Jones
Came here to purchase a necklace and found exactly what I was looking for.Karen was very helpful and knowledgeable. You definitely tell she’s been doing this awhile. She has great costumer service and I will definitely be coming back!
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July 2023 by D Francois
I have worked with Karen as my personal jeweler for many years. My diamonds are always quality, and her customer service is impeccable. I wouldn't trust anyone else with my precious possessions. Check them out, ask for Karen, you won't be disappointed.
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July 2023 by Rima Rahman
Karen is the best! She goes out of her way to help and educate her customers. You will feel at complete ease with her honestly. If you want the best customer service, ask for Karen (every time)!
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June 2023 by Zane Bates
I have been coming to this jewelry store since I’ve lived in Houston (about five years). I don’t come in here and spend thousands and thousands of dollars, but regardless, I still get treated with million service. The ambience and the aesthetic of the store itself is very welcoming and the showcases are always very clean and everything looks immaculate. I have always had the pleasure of dealing directly with Michael or Karen, who have always taken care of me, the other day I went in and had a piece of scrap gold, and was given top dollar, and then was able to work out a deal on an engagement ring for my girlfriend. And like I said was treated like I was spending millions. I would recommend this store to family, friends, and complete strangers. Also, whenever I go and get my jewelry polished, it looks brand new. 10/10 thanks again Mike!
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June 2023 by Belinda Saathoff
Favorite jewelry store in Houston!Love the staff and owner! Awesome people, and awesome service. Highly recommend this store for polishing, and repair. And also for buying and selling best prices I've ever been given.Thanks for always being so awesome! Best service in Houston.
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April 2023 by Aike Jamal
This place is a real GEM in Houston! I often like the name brand items and that usually means I will be paying for it! This place is ALWAYS giving the best prices. I got this fabulous TOM FORD’s Grain Leather Buckley bag recently for an absolute fraction of the retail price! It’s stunning, in absolute mint condition. WOW! I always feel like I'm getting the best deal and trust me... your boy looking for a bargain. This place has some of the best sales associates. I especially love dealing with Irwin and Victor. Those two guys are THE BEST! Very professional, super courteous....just outstanding people. They will work closely with customers like myself to determine my needs, answering questions about the products and recommend the right solutions. The owner, Michael is freakin awesome! He is incredibly kind and will go above and beyond in assisting and offering you the best price and shopping experience! A lot of places can make you feel uncomfortable when shopping and this is not the case at HJB! This place is indeed FIRST CLASS.
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April 2023 by jasmine ashleh
I came based off reviews thinking I can get max back for my Diamond Anniversary Band 1/3 ct tw Round-cut 14K White Gold.It was in a Zales bag instantly the rep frowned down upon it and told me I wouldn't like their quote. It wasn't taken to the back to estimate. She looked in eyeglass and gave me 1/4 price of ring amount. I really wanted this to be my first and only stop but will shop aroundnot will sell to an individual( which she recommended).Don't come if you have jewelry from Zale,/ Kay's any jewelry in that family. I was told they don't give much for them.
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February 2023 by Chloe Streeter
Just left this location. This was a test and it didn’t go well. I wanted to give this place a chance and act like I had no knowledge what so ever of the ring that I was bringing in. I am glad I did. I was very quickly told that my ring was not worth much. The moment I walked in I could tell I was judged and the staff definitely made me feel stupid for even being there. Two feelings you don’t want a customer to feel. There was no thank you for coming in or advice on what to do next. I just walked out quietly.I have tens of thousands of dollars of jewelry I am looking to sell, and this was my tester to see the customer service and quality of care to each piece. After this short and impersonal experience I won’t be selling anything to them and I suggest you don’t either.Never judge a book by its cover.
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February 2023 by Rachel Pepple
I visited last week for the first time and was warmly greeted by Karen. She was kind, knowledgeable and resourceful. I felt at ease especially since a lot of places can leave you uneasy and very skeptical. She answered all of my inquiries about my jewelry, had great customer service and was very forthcoming.I truly appreciated her honesty and will come back in the near future to do business. Mike was also helpful, thank you both for your professionalism.
