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December 2024 by Brandi Milton
Eado Storage is also a U-Haul location!! I was able to pick up a dolly the same day with no hassle! Thanks to the young At the location.
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December 2024 by Douglas Owen
I have never used a storage facility before so I was worried but Doug & his staff made the process SO easy and were very helpful! The entire thing was so pleasant in a difficult time for me! Thank y’all so much!
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December 2024 by Gay Nell Gulihur
It’s clear that the staff at Eado Self Storage takes pride in maintaining high standards. The professionalism of Doug and his staff and the attention to cleanliness make this place stand out from other storage facilities I’ve used in the past. I highly recommend them to anyone in need of storage solutions!
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November 2024 by Cristal k Rivera
They was helpful.
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November 2024 by Jonatan Lopez
Very profesional staff. I had to move stuff to New York while being in New York, they gave access to my friends that helped me and held my key. Also, one of my friends didn’t close my unit properly, and they put a brand new lock at no extra charge. Price increased by 20 bucks within 6 months, I know they probably sent me an email to notify, but a text or a call would have been better.
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November 2024 by Fabian Tezeno
Clean, great staff, this is the “only” place I will use in Houston!
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October 2024 by Lillian Johnson
This is a very nice storage facility, Mr Doug is sooooo nice, courteous, helpful, and professional. You can also rent a U-Haul at this location. I highly recommend EADO Storage for your storage needs. Very clean also.
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October 2024 by Alyssa Stuart
Been with them for years. Always so kind and helpful with any needs or questions I've had.
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October 2024 by Brandon Burns
Doug and Isabel are amazing, thank you for being so helpful
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October 2024 by Thomas Walker
Always ready and waiting. What’s not to like?
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September 2024 by Royce F. Kennedy
Fair pricing, clean facility and good customer service. No complaints here.
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September 2024 by Patricia Olivares
I have been a customer since 2019 and never had an issue with my account. In June I noticed that my account was past due. I called EADO to update the card on file and authorized charges to bring my account up to date. I spoke with Doug who stated he would update my account.Fast forward to September, I found out that my unit had been sold on July 18th. What I was able to find out was that my card info was applied to another account with the same name. Additionally a payment was charged to my account on August 1st.
I cannot comprehend the gross negligence of customer service. When I spoke with Doug the manager in September he stated that I wasn't notified because I wasn't opted into text messaging.
The issue is that had my card info been applied to the correct account, my unit would have never gone to auction. EADO storage and management have not availed themselves to help me in this situation.
I also need an answer as to when corporate will refund the payment they took on August 1st
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September 2024 by Krystle L.
The facility was clean and property manager who signed me up was professional and assuring that the security was on point.
Unfortunately, I went to the facility today and 95% of my storage was stolen from my unit which was on the third floor. Hopefully, security will be better from the inside out and the outside in so this doesn’t happen to anyone else.
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September 2024 by Jamie
Just absolutely first-rate from start to finish. Doug and his team are class acts and as helpful as could be. The facility itself is incredibly clean and climate-controlled. A+.
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September 2024 by Maggie Roberts
If there’s one thing a person needs during the rough times of moving is a reliable and secured storage unit- EADO is that. Fully gated and just about everything requires the code given to you. They also have many buggies and elevators on both sides. Super easy and CLEAN!!! One of the cleanest places I’ve seen in Houston. Definitely recommend
