ECCO HOUSTON GALLERIA offers a delightful shopping experience characterized by exceptional customer service and a wide selection of high-quality footwear. Customers have praised the staff, particularly Shervin and Melissa, for their politeness, attention to detail, and professionalism. The store manager, Melissa, is noted for being friendly and eager to improve customer experiences. Many reviews highlight the practicality and comfort of ECCO shoes, although some mention that prices can be high due to the store's prime location in the Galleria. The atmosphere is described as beautiful, with friendly sales associates who create a welcoming environment. Customers have found success in finding the perfect shoes for various occasions, including work, and many express satisfaction with their purchases. ECCO’s commitment to premium comfort and style is evident in the shoes they offer, making this location a go-to for anyone seeking quality footwear.
Margo was so sweet! I ordered a pair of boots from Echo, but I didn’t realize there was an in-store location at the Houston Galleria! She let me try on the shoes that I ordered without any pressure and was so sweet and knowledgeable the entire time! Thank you Margot so much
August 2025
Fantastic Service by the two ladies at the store!!! Plus….. the great products of always!!!
June 2025
Extremely helpful staff. Nice too. Great product. You get what you pay for.
