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November 2023 by Trebby F.
I dont know if Enterprise got a new manager but my experience has been totally different than most of the reviews I have read! The manager, Malcolm dishonestand has cost me time and money. I bought a car from Paul. He was courteous and informative. Before I drove the car off, I noticed one of the keys said low battery. They promised they would replace battery but then came back and said they had none but would be sure to replace it. They said they had to fill one of the tires, so they obviously knew one of the tires was bad. Malcolm, the manager, reassured me that I had 7 days to check out the car and bring it back if not satisfied. Malcolm said he would fix those two issues if they continued. It came with 1 year warrantee and I bought and extended warrantee Also. After the weekend and filling the tire daily and one of the keys not working after I bought a new battery, I called and asked for an early appointment. Malcolm said he would have new key and new tire put on car. I live an hour away so I was given a rental. The car was not ready till the next evening, and absolution nothing was done to the car except I found white handprints on the leather on inside of the passenger door. Key was exactly the same. Tire loses air daily. Malcolm is smug and dishonest and simply doesn't care. He promises simple repairs then uses two out of the seven days to hold car but do nothing to it. I had to can my holiday trip and put air in the tire every day. They sold me a car with a quarter of a tank of gas because they said they ran out of gas. They gave me a rental with a quarter of a tank of gas. I took my sister to look at a car there. She had made her decision to buy it but waited to see how they honored their service agreement and what kind of customer service they had. Luckily, she waited and she decided against buying a car from Enterprise at Kuykendall in Houston Texas. I will be reporting to corporate and the BBB.
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September 2023 by Maria Scott
Yasmine and the team at ECS was a pleasure to work with. No sales pressure whatsoever. Yasmine was eager to help me find the car I really loved and she hit the ball out of the park. Thank you!
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September 2023 by Rene Ramos
Best place to buy. No haggle, straight forward, honest, fair trade. Fair and square. Knowledgeable helpful. Yasmine is good at her job.
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September 2023 by lanora
Awesome service! Alex was awesome and can’t wait to come back and purchase another vehicle!
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September 2023 by Rachel Haire
Staff was super friendly, informative, and helpful. Answered all of our questions. Paul was patient and kind as we juggled a toddler. Overall, wonderful experience.
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July 2023 by Henry Fore
This was by far the best car purchasing experience I have ever had. Paul Houser was our salesman and he went above and beyond our expectations on making this car purchase with enterprise car sales. If you’re looking to get into a new vehicle stop by and give them a shot.
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June 2023 by Stephanie
I could not have asked for a better company and person to help me with my purchase. Alyssa went ABOVE & BEYOND to make my purchase as easy as possible. I was in and out within an hour, driving my new car!!! I was DREADING going car shopping because of past experiences with other dealerships...sitting in the building for HOURS, annoying sales people stalking you like a prey in their sites waiting to make that sale, haggling over prices after you told them upfront what you want, and don't want and what you do NOT want to pay monthly, they come back with everything you said you didn't want wasting more of your time. If you're looking for a new car ask for Alyssa at Enterprise!!! Fair prices, low mileage and offer great add ons to make sure you are covered!
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June 2023 by Tonya Davis
After keeping my rental a month due to car repairs ; I was so pleased with the customer service of the young team there at Enterprise. Cj & Jj and EB~ Elmus Burks were amazing ??. They took great care of me .
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June 2023 by Rebbekkah Maeweather
This was the very first time that I didn’t experience stress, while trying to rent a vehicle. The vehicle choices were good, and the service was exactly what I needed. The representatives got me in and out before I knew it,… no stress.
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May 2023 by TaKeisha Ivery
Two Words: Brien Blackwell. If you are looking for a car salesman that is patient, knowledgeable, and just an overall great, honest, person; go see Brien! I was so indecisive, and my process was somewhat complicated. However, he took his time and weighed every option with me! If you are in the market for a vehicle, don't walk, RUN to see Brien! I have recommended him to several friends and coworkers already!
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March 2023 by Glady Perez
We have bought 2 vehicles from Enterprise and have always had a great experience. The sales personal is very nice and helpful.
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January 2023 by Lillie Agbala
I just purchased my first new car with the help of Alex. He is very nice and knowledgeable. He was determined to get me the vehicle I wanted. Thank you Alex for everything!! If you are looking for a car... go to Enterprise Car Sales and ask for ALEX!!
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January 2023 by Lavish Dreamz
My car salesman Vaughn was great. He made everything worthwhile. Very understanding answered every question that i had in regards to purchasing my vehicle.I will definitely let others know about my experience. Great job Vaughn thanks again
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November 2022 by Cesar Rosales
At the beginning I was kind of doubful about going to Enterprise for a vehicle purchase, ever since friends and colleages kept telling me about other places beating the price.But after carefully reviewing the coverage and guaranteed offer i had to stick to enterprise.Not only covers any damage or whatever issue the car may have. But it gives you a piece of mind that anytime after you purchased the vehicle, you can always return it if you decide to change it for another one without loosing the money you have already paid. Ask for that benefit plan It works great!
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November 2022 by EMMA COLEMAN
The process for purchasing my vehicle with Enterprise was very simple. The sales consultant and manager were both very courteous, professional and prompt throughout the sales process. It took less than an hour to complete my paperwork and to take possession of my vehicle. I haven't had any issues with my car and recommend this location to anyone looking to purchase a vehicle.
