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July 2025 by Sybil Rollins
Every staff including the manager was wonderful! We rented a 2025 Honda Odyssey Van. Wonderful vehicle! Experience from the first day to return day was smooth, quick, and professional.
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July 2025 by Eddie Dickerson
Great place to rent a car.
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July 2025 by BRENDA JASSO
I had a reservation and I was getting everything set up right now. A woman who claims to be the manager Jessica came and snatched the keys from the young man helping me and said that I did not have a reservation anymore. I asked her why. She said because we tried calling you and you did not answer. I have my reservation number and all of my information. I asked for a manager and she started raising her voice at me. Really unprofessional did not even try to make their mistake right. It's 4th of July weekend and I booked in June. This is not ok. It's our family vacation. Jessica get some manners.
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June 2025 by GilDARDO ALBARRAN
exelent cars 2025 good service
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June 2025 by Estella Davis
I found that enterprise Customer Service was grand made you feel like you were the only customer and also staff was courteous and informative.
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May 2025 by rob quintero
😲😁😁😁😁I walked in this enterprise at approximately 5:55pm (closing at 6pm) and these ladies had a smile on there face with the full intention getting me into a car. This enterprise location is awesome! Customer service off the chain! Thanks enterprise team members!!
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May 2025 by Nancy Ruffin
Amazing and fast process.
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July 2024 by D.J. Felon
By far the best experience I have had from a rental place. They made sure I was satisfied with my experience. Went above and beyond to ensure that everything was good. Will definetly recommend you rent from this location.
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July 2024 by Bertha Munoz
Update: My family and I needed a vehicle for another trip and definitely recommend this location!!! I wanted to thank Kyle for his customer service, courtesy and being so attentive throughout the process. He was also able to pick me up before and after the rental service. Enterprise Rent-A-Car locations have
great deals and of course the vehicles have excellent maintenance. The manager at this location was also very helpful!!!
My experience with Enterprise on I-10 was excellent!!! Thank you Q for having my vehicle ready and again for your great customer service!!! Also thank you Danny for dropping me off as I didn’t have anyone to pick me up. Definitely recommend this location to family and friends!!!
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July 2024 by Lupe Macias
Made a reservation on Monday for full size SUV to be picked up on Thursday afternoon. When I got there, I was told they didn't have one. They waiting until I was there to pick it up to tell me; no prior call or email was sent. I could have made alternate plans if I knew. They said no one had any, but customer service told me airport had some at a higher rate. I refuse to pay more for their incompetence. Zero stars if possible.
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July 2024 by Jose Navarro
I pay extra on my insurance to be able to get a wider variety of cars. When I asked if they had multiple vehicles to choose from, I was told that they did, but once they took my reservation number, they told me they only had one car. A Mercedes with a broken gas cover, bent license plate, and a crack in front. I was told I could change it as soon as they got other cars in, 9 days later, they still don't have other cars. I've called and been blown off because "it's only a preference issue." Would not recommend them.
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July 2024 by heath johnson
Overall they ok. But not all enterprises are the same. And most suck
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July 2024 by Chris M
My semi broke down and was repaired out in Victoria. I needed a car to go pick it up after it was repaired. The Enterprise at I-10 had a car ready immediately. Jessica was especially helpful and helped me find just the type of car I needed. She and the other staff were extra courteous, polite, and professional. I will be back. Thanks y'all!
On a side note, a lot of times I use Greyhound to retrieve trucks. The car turned to be less expensive than a bus ticket! Kudos.
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June 2024 by Victor Gonzalez
Great customer service there team members are so nice and I got in and out really fast
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June 2024 by Esmer Garcia
Thank you Hayden for helping out on my rental. You are always very kind and considerate.
