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March 2024 by Ryan Jewelers
Very bad experience. Customer service is worst , Very rude behavior of staff
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March 2024 by Ali Khan
Very bad experience, customer service is worst , I will never go back their , all staff is rude
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March 2024 by AZM TV
Very bad service
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March 2024 by Ghulam Malik
I will never recommend anyone toGo to this location of express until they change their staff and hire professional well trained salespeople which knows how to treat their customers, miss cynthia and the other ladies working with her are not giving a damn to the customer and behaving very rudely!
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March 2024 by Carr
Ridiculous Manager Cynthia ? and other staff they don't know how to deal bad customer service how you guys hired employee in galleria location Please concentrate on employees what they doing with customer to make your business low .
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March 2024 by Andrew Decer
Overall the customer service is worst, the most rude and unprofessional staff I’ve ever seen in this store location, manager and other staff don’t even know how to talk with customer, i will never recommend this location to come and shop with , better go to memorial mall express
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March 2024 by Preserve PP
The lady named Cynthia extremely rude unprofessional and doesn't know how to deal with customers really bad customer service .ridiculous she needs to fire asap. Otherwise the owner is going to be in bad impression because of her to be honest , and that's not the first time I've always been having bad experience with this location!
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December 2023 by Denitra Crowder
If I come during a sale and an entire wall of jeans is marked under a sign $25 then I get to the register and they ring up $88 I’m expecting the sale sign price. The store employee told me they mix regular priced items in the sale rack. I found 4 pairs of the same jeans on the $25 rack and he was talking to me like it shouldn’t be an issue for me to pay the roulette price game at the register. Young Hispanic male with loose high top hair. The price on the app for the same pair of jeans were $52.No one should have to shop all over the sun to get a price for your clothing. This was ridiculous. An entire wall of jeans $25 and then one particular style is $88, $52 or $25 depending on WHERE you grab.Each time I come to this location I have a bad experience and honestly this is why I don’t come but I was in the mall already.This was the last time.
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December 2023 by Martin Puente
Salomon was the best helped me around the store customer service beyond and impressive!
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December 2023 by Michael Nyarko
Great customer service service and large selection of men's clothing and accessories.
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November 2023 by Linsey Brovead
There are too many dress up clothes for men and women for holidays and party time. Price is a half sometimes. Recommended
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July 2023 by Jo Jones
I recently had the pleasure of shopping at the Express Galleria Houston location and I wanted to express my utmost appreciation for the exceptional service provided by Alman.During a particularly difficult time for my family, as we were preparing for my father's funeral, Alman showed remarkable patience and empathy as I searched for the appropriate attire. His genuine concern and understanding made a world of difference to me as I navigated through this emotional process.Due to a price difference on line, I was prepared to leave the store and do in store pick up the following day. I was pleasantly surprised to witness the manager immediately honoring the online rate, thanks to Alman's intervention.This small act of going above and beyond to ensure a positive experience truly impressed me. Alman's dedication to customer satisfaction is truly commendable. It is not often that I leave reviews, but his outstanding effort deserves recognition.I want to extend my heartfelt gratitude to Alman for his exceptional service and for truly caring about his customers. Express Galleria Houston is lucky to have such a dedicated and compassionate individual on their team. Thank you, Alman, and the initial guy that directed me to Alman for making a difficult shopping experience pleasant.
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June 2023 by Jessica Reed
Nothing against this store but I received a 25% off coupon but can't use it because there's a sale going on. I'm only purchasing 1 item so the sale don't apply in my cart so I don't understand why I can't use my couponPlus you guys are always having some kind of sale so I guess I'll never be able to use the coupon Express sent me, just useless..
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May 2023 by Ashley Vassol
I went to Express to get a few items. I live in Leauge City Tx. I prefer this location because it’s nicer and has a better selection. At check out an associate Ana checked me out. She was very edgy. I asked for one item to be shipped. In stead of shipping it she rung it up and placed it in my bag. Once I noticed it I let her know nicely that I wanted this items shipped. She went back and fourth with me about what I asked. Not polite what so ever. So another cashier took over. Needless to say I returned everything due to how she treated me . I love Express however I will not return to this location.
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May 2023 by Steven Lee
Came here yesterday (Monday, May 8th) and didn't realize the mall closes at 8pm of which we had maybe in the area of 20 minutes left. Everyone in the store seemed pretty busy trying to close up, but NATALIA G. had asked if we needed some help. She not only found the one last item my wife was looking for in her size, but as our luck would have, it would be the one on the mannequin at the front of the store. As we were checking out, she went above and beyond to help us locate the appropriate coupon so we can save a few extra dollars being that the one we had, only worked online. There were several things during the course of our visit she did not have to do, but she definitely took the time to do so. Something unfortunately you don't see very often now and day, but my wife and I are grateful of.