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July 2023 by Google user
Convenient to my home grade A gas fuel
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June 2022 by Rike Kike
I don't recommend this gas station, pump is broken and it will lock on you. You will end up filling up more than you planned to!
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June 2022 by DJ Strategy 713
Could not unlock gas pump to stop it from continuing pumping gas so it went over the amount I wanted, be careful it may happen to you and you may pump gas over the amount you want to pay for ????
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June 2022 by H R
Avoid coming here, pumps are broken they will over charge you!
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October 2021 by Imperial M.
I was immediately contacted by territory manager Raheel and he was very professional in email and over the phone. Admitted employee was wrong and says to pick up balance at my convenience. He explained to me Xavier had to manually input ticket because I forgot to mark quick pick for the 6 number at the bottom for Powerball. I thought by picking quick pick on top, the rest would naturally register for the entire ticket but machine wasn't reading it. I was wondering why Xavier took so long and he looked a bit aggravated. Though Raheel says it wasn't deliberate, It's fair to conclude Xavier added the Power Play option and charged me an additional dollar to retaliate for wasting his time. This wasn't difficult to conclude because I've gave Xavier every benefit of the doubt. Instant he said 5 dollars, I've made it known it should only be 4. Without any hesitation, he replies I was charged extra because I choose a Powerball number at the bottom. Even raises it up to show me. He states if a 6th number is selected at the bottom of each play, it's automatically a dollar charge lol. He completely acted nonchalant like he knew what he was talking about. Or perhaps I just appeared that clueless to him. But when I saw my receipts, clearly one ticket was 2 usd and the other was 3 usd. One ticket, he added the bonus feature of Power Play which costs another buck. Now evidence was on the actual ticket which I showed him. He denied any wrong doing and stuck to his explanation. I specifically asked him, "Do you see here where it says Power Play option is an additional charge? I did NOT mark that feature but you added that completely on your own. THAT'S why I was overcharged. He responds, "Did you pick a 6th number? DID. YOU. PICK. A. 6th. NUMBER?" I said, "Yes of course because that's part of the game at NO additional charge." I told him I buy this same ticket everywhere else and nobody charges an extra dollar for the Power Ball. Rolls his eyes and replies, "Then you can go there and buy tickets instead." Perplexed but ultimately relieved because I now realized he was simply pulling a fast one. Took out my phone and please pay special attention to his mugshot. I snapped that photo the instant he saw my camera and immediately turned his head away. Analyze the complete and utter shameful look on his expression. The look of trying to con someone and the goofy expression from getting caught. There's actually a name for that look and it's called BUSTED. Guessing he doesn't like his new glamour shot so he says to me, "You better get that f****** camera out of my face." Let's add things up quickly. Xavier blatantly lied, was very rude and extremely hostile. Hmmm based on his conduct alone, does he sound like a nice employee who made honest mistake or a shady gas clerk that didn't like getting exposed? There's a saying that a picture is worth a thousand words. And his mugshot says it all. ExxonMobile contacted me as well to apologize on behalf of Xavier's conduct. Asked me to provide details of location/incident and report will be forwarded to managing parties. Is it fair for upper management to waste time babysitting these employees? As great as management is on top, your front-line workers that deal directly with consumers are highly questionable. For instance, I even tried to ask Xavier's co-worker (black lady) for help and she replies, "I didn't do this. It's not my problem." Offered no assistance whatsoever and brushed me off. When you got both of them on the clock THIS bad, issues arise. I settled and concluded this incident is a blessing in disguise. Now I can warn others where not to get ripped off. There's also another review prior to mine that shared a similar encounter. So apparently, I wasn't the first who went through this. Main question is, how many more of these reviews will likely pop up in the future? My guess is if these workers are allowed to continue, much more shall ac
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March 2021 by Mark Mendoza
Use your debit card and pay extra $8.00 the receipt printed it made me pay $8.00 then said yo see cashier he cannot open doors shows doors stuck so can’t explain to them what happened weather horrible they are taking money from people not coming here charged me $8. At the pump just for putting debt card in no gas.
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January 2021 by Bernadette Titus
Clean and friendly staff
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January 2021 by J. Cesar Rivera
Good place and good costumer service, very friendly
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December 2020 by The KLou
I went to wash my car and the car wash was not working. The clerk said he couldn't get me a refund but his boss can, he even wrote a letter on my receipt letting them know and date it. Then the next time I went there the boss refused to give me my refund no matter what I said. He didn't even believe the receipt I presented him.
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August 2020 by Ms.Gutta 100
They say 24 hours and never have coffee ready they act like they don’t want to be at work and open the doors very lateI miss the old employee
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February 2020 by Jimmy Coulson
Word to the Wise. They keep the key to the restroom behind the front counter. If you have diarrhea goodluck.
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November 2019 by Ajadi H
On the 9th of November which was a Saturday their pump price showed $2:05, but after I pumped gas, I ended up paying around 2:70 for gas. I was very clear on the type of gas I pressed. I will be sending a mail to the Dept of Agriculture about this. I might have been gotten but it shouldn’t happen ever again.
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August 2019 by Vince Wanzer
I wanna thank the 2 employees, that saw me standing at the window with 3dog I didn't wanna bring in the store. They just look at me and smiled as I stood there for 20 mins. But a real thank you for the employees that over the days passed serviced me with problem. Get better people.
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August 2019 by THE STEEL SHOP
Store well stocked neat and clean. Gas prices were resonaible. Westheirmer road on this area is slways busy with lots on traffic. Service was speedy and friendly. I usally don't shop here as its some ways from my home but was in the area on business so I stopped. Would return for sure if I'm in the area.
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August 2019 by Joli B.
This is a very clean store. The gas is exceptional. Customer service is generally good but had a problem with them when they gave me a lame excuse for not selling lottery tickets .... Overall , it's a good store
