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November 2023 by Torie Benton
Absolutely Fabulous.. seriously. Not only was the store aesthetically appealing; organized sections, eye catching displays…( and they weren’t just “eye catching” in a flashy way)… they were clearly curated by someone who cares and took the time to display their inventory!!! Cleanliness 10/10…on to the most integral part …the team!! From the moment I walked in, I was welcomed but in a non pushy relaxed manner. The manager Kat was amazing (and that’s coming from my years working customer service/ food and beverage background).. she is honest and cares about what she’s doing and was very helpful in all aspects! 10/10 will be back and will recommend! Prices are fair and not inflated like most pawn shops trying to nickel and dime you! I cannot say enough about this spot! Literally made my day, the vibe of all of the employees and even the customers in shopping was on point!
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November 2023 by Delores Gutierrez
Well, it was my first visit and I was looking for a replacement ring for my husband. I was greeted by Eric and I told him what I was looking for. He showed me and my husband what he had available and we selected something placed in layaway we were very happy with the service that we received. Eric was very attentive understood I was looking for a certain price range didn’t make anything difficult was very happy to show us Options and being that it was my first visit looked around the store. Saw a lot of interesting things. And I told him I would be back to do some more shopping when I make my payments. Thank you Eric for making it a fantastic experience.
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November 2023 by Rocio Garcia
Has the best customer service. Needed a last min gift & was helped by Naomi. She was able to help me through out. If you even need help ask for her! It was a great experience.
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November 2023 by Diana Salgado
This is a great place for nice gold jewelry, walked in a few days ago and let me say Naomi knows her stuff! GREAT employee, she is very professional and kind. If you ever walk in there ask for her she'll get you taken care of ?
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November 2023 by Jenny Gutierrez
Love the customer service! Was helped out by Eric and the whole crew made me feel welcomed in the store. Will definitely be going back again!
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November 2023 by Martin Torres
Kat was very polite and helpful with my exchange on my speaker. I apologize to Naomi for saying she didn't give me a receipt. Great team.
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November 2023 by V Cruz
Mr. Eric Garamillo was very professional and knowledgeable he answered all of my questions and listened to my concerns.The VIP program is a great investment on my purchase to ensure that my jewelry will remain in excellent condition.Mr. Garamillo is an excellent example of the awesome Team at Ezpawn on N. Shepherd. I will definitely come back.
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November 2023 by Willie Hernandez
Love how the short girl with black hair help me out with what ever i needed think her name is Naomi great help I would come back again well recommended
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November 2023 by Enchanted mob
I love this EzPawn. They have great customer service especially a guy name Eric. He helped me out and explain everything by detail… He needs a raise.
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September 2023 by MONEYSWORTH ENT.
Ms Kay ,Marie and Vick are absolutely wonderful they took care of me from the time I entered until I left . I definitely felt at home here at this store and I will be back !Mr Barr Very satisfied!
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August 2023 by Minister.t Louise31
Miss kat and Miss VIKI, ARE THE BEST EMPLOYEES, AND THEY DESERVE A RAISE FOR ALL THEIR HELP THIS MORNING ???????? . MAY GOD BLESS YOU BOTH
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August 2023 by Mark
Marie was so awesome, she went above and beyond to make sure we were satisfied, she deserves a raise !!!
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August 2023 by Mary Whitfield
The will drop your on a certain day then want you to read by your own merchandise for I am sick of if I were they are full of cow shsss
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July 2023 by Derwin Haynes
My experience was awesome Nece and Katina were extremely helpful as well as professional. I will be returning to do business at this location again.
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June 2023 by Tajuana Cooper
Absolutely amazing people. Ms.Kat and Eric was amazing and helped me over and beyond. They are AMAZING.
