Family Dollar receives mostly positive reviews for its friendly and respectful staff, especially highlighting employees like Kati who are polite, quick, and accurate in service. Customers appreciate the clean and organized store, along with a fast and friendly vibe, especially at locations with good management. However, some mention a short-haired female manager who can be rude and unpleasant, which affects their overall experience. Although the staff generally provide good service, there is a desire for better customer service from management and the ability to get cash back. Overall, the store is seen as a fast, organized, and friendly place, with some concerns about specific staff members.
Katie has the best customer service! I just met her and she made my morning brighter because of her energy and kindness.
October 2025
I was not near my home and needed to locate the closest family dollar
September 2025
This store is very neat and organized. The staff is very friendly and helpful. I am in a wheelchair so the store is real easy to navigate through along with their beautiful staff that always help when needed ❤️