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July 2023 by Dai Hugh
Not bad for a quick shopping trip but seems like a lot of the time items on my list are sold out or not available, even if they are listed in the store's weekly advertisement.
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July 2023 by Eliza Castillo
Please do not come here I don’t care how convenient it is! You may leave with money stolen from you by the employees and the store manager is the mother of one of the employees so they all will lie and take up for each other. They shorted me money and refused to give me money back even with proof and receipts! Avoid at all cost. If I could give 0 stars I would, the managers should not be running any store I see why they work at family dollar because they have no education and can’t do simple math nor do they have conflict resolution or emotional intelligence to talk to people.
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July 2023 by Eliza C.
I had the worst encounter I've ever had at any establishment & I was stolen from by a family dollar employee. I went into the family dollar with $200 and did a transaction for $1.20 in which I used a $100 bill to pay for and only received $88 back in change when I should have revived $98. I only purchased a water bottle that cost $1.20. I did another transaction for $4.35 and used the $5 bill that was handed back to me as change in the 1st transaction. I then asked the cashier to put the remaining change from these transactions plus the other $100 bill that I had onto my cash app. I only received $183 on my cash app and when I realized the error and brung it to there attention the employees were extremely rude to me and didn't want to hear me at all nor did I ever receive my money back. They called the police on me because I asked the manager to rewatch the video to show that they owed me money and she refused to rewatch it she was extremely rude and childish and should not be a manager nor dealing with customers. I asked for names of the employed who were rude and badmouthed me and the names I got were Mary, Ana & Rosemary. I see why they work at Family Dollar they have no intelligence or skill to work anywhere else cause they can't even count money correctly.
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June 2023 by Yonatan L.
I had the most horrible / worst experience at this family dollar I have ever encountered with any human being . This was so bad because I came 5 times to see if I could check out some cards they had in display but they would never let me look at them since it was "too high" for them to reach , never bothered to even try and help me look at the cards. I was disrespected by both cashiers , one with a wig and one with no hair. Both had the same nasty attitude and smelled funky too. I wish I had never visited this place ever again in my life. I wish they could shut down this family dollar due to so much negativity coming from their customer service. Definitely never coming back to it again.
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May 2023 by Tam Wyers
They have gotten new employees and their very pleasant kind and courteous. The store needs to work on stocking their items on the shelves. They are out of a lot of essential cleaning supplies.
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April 2023 by Magdalena C.
I went to this store my first time, and the cashier was disrespectful in front of stepdaughter, and he didn't want me to use my family dollar coupons. I recommend don't go this store anymore .he is very rude and unconcerned.
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March 2023 by Lixu Chavez
Great employees and usually this store always has everything.
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March 2023 by Mikey N.
Wow. I never write reviews really but had a crazy discriminatory incident happen here so I had to pull this location up and it's clearly not an isolated incident based on the other reviews. I carry a small backpack with me often while I'm on the go and drove by this place and figured id pick up some packing tape here. I walk in, I'm looking around and some lady comes condescendingly telling me I need to leave my bag at the front like im some thief and talking to me like a child. I couldn't do anything but laugh. Im Hispanic and heavily tattooed but trust me, I have absolutely NO need to steal ANYTHING in my life, especially some dollar tree items. It was very obvious my backpack was small and tight against me and there was no way I could shove a ton of 1$ items in my bag even if I wanted to. This was done for absolutely NO reason, and there is no sign in the front about "no bags". This was completely physical appearance motivated as others had purses they could easily slip things into had they wanted. Not to be rude but I'm a very successful artist, and I could have read these dollar tree employees to filth and back if I wanted. I talked to the manager and he told me "no bags. don't like it, get out and check your attitude". Power trip at family dollar??? I can't even.
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November 2022 by Jjohn Aguirre
I had a problem a while back a friend of mine was being harassed buy a guy told me and I had to go fix that if you can't shop without being harassed why is it a store
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October 2022 by MiskimVJ PlantBasedApproach
Clean, plenty of parking, very nice, kind and personable staff, excellent customer service.
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July 2022 by Destinee caton
If I could give 0 starts-!! I was standing outside the doors of family dollar at 3411 Navigation Blvd, Houston, TX 77003 at 8:15 pm and the doors were locked I stood out side until 9:45pm when the employee that saw me walked away. The store doesn’t close until 10:00 pm-!!! I just drove 13 hours and just needed drinks and cereal. I pretty much begged them to let me grab a few things since everything was closed. As I went back to grab drinks I was bending over to pick them up and the female employee was yelling at me “are you ready are you ready are you done”. WHAT-!! I walked in like 15 seconds ago. And the. I answered and went to get cereal and she said it again. She followed me and stood there just waiting. Then grabbed my drinks and took to the front and said you got it come on now.!! Then the guy at the counter not only said I could pay cash” my credit card locked bc I’m from Florida and it didn’t know bc I’m using it in Texas. Then he said we’ll you have 2 minutes left better hurry up.. then I said well I have cash and he said no he was refusing to take my money and that my 1 minute was up. And started grabbing my bags saying your leaving here without any of this sorry we’re closed. I said well I would have had plenty of time if you didn’t close the store 45 minutes earlier than it’s posted and he said I counted the drawer and I’m not recounting it-!! Then he proceeded to follow me to the door and outside yelling at me saying the store makes him do it and other rude and unethical and very unprofessional he said I come apply for a job here and I’ll come in before I close and get stuff and bang on the counters!?? Huh?? Ooook I said no thank you We own properties and a vacation rental company. The employee “Davila” or however was one of the rude and ugliest, rude employees that I have ever came in contact with I’ve never been treated that way for NO reason at all-!! These are the kinds of people this industry wants to hire and condone this behavior-??? I’ll make sure we also stop buying stuff for our Condominium building because this was not right. The woman was just as bad filling me yelling telling me to hurry-!! They especially he don’t need to deal with customers because That’s not it
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July 2022 by Steven Grubbs
The store is clean and stocked. Not your average $ store. Employees are kind and attentive.
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April 2022 by Blu Faz
Empty shelves,prices are super high,I thought I could find better deals.They're really going overboard.They should be called Family Super high dollar
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April 2022 by Rod Keels
This Family Dollar Store is in a convenient location on Navigation Boulevard at Sampson Street. It is one of the nicest Family Dollar stores in the east and northeast Houston area. The store is well lighted with good merchandise presentation. Unlike many other Family Dollar stores, this store is well stocked. Store associates are friendly and helpful.
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April 2022 by Puerto Rican Amazon
Went to get a few items and saw that some of the children clothes were marked down. The sign above them says 50% off already marked down items. I go to check out and confirm the prices when the cashier says that they are already marked down to the 50% off price. Now the clothes had a price tag of $10.00 and the mark down was $7.00. ????? I don't know which did the math there but ok. Why does the sign say 50% off ALREADY MARKED DOWN ITEMS then. Did he not want to do the transaction. He also didn't want to call anyone to verify. He was awful. Will be going back to speak to the manager
