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January 2024 by MzKP143
This store never has anything you need or want and the things they do have are terribly overpriced. I was asked upon entering the store to remove my hoodie from my head. I was mind blown as well as offended.
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January 2024 by Donald Burks
Very nice
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November 2023 by Marie Scott
Saturday 11/25/23They have a bunch of workers but the line wasn't moving today. The manager a fat bearded burly man with glasses starts having a whole melt down on customers because he can't keep the line moving properly. A old Mexican lady that is also manager is not able to keep the line moving. The manager was yelling to the top if his lungs because customers were being impatient and cutting in the line. The store is has wrong prices marked in mostly everything. They need to close this location down due to the safety of the community. They allow panhandlers to stand at the door asking for money before you enter. The prices are mismarked and the freezer food all needs to be checked. The new employees they brought in to make the store better have had plenty of time and still haven't improved anything. I see piles of clothes on the floors and people just walk out with merchandise. I have to stand in a long line and pay but the other people just walk out. And the cashier's don't do anything about it. The store is not well stocked at all. The entire isle where the detergent is suppose to be is missing. It's an embarrassing store and the staff is a huge part of the reason the store needs to be shut down. I don't think it's appropriate for any if the staff to be yelling profanity toward paying customers just because he is incapable of keeping up with his job. We don't want to be apart of his midlife crisis we just want our items and to leave. This has to be one of the worst locations in Houston. And also they close early all the time so don't be surprised you pull up and the aren't open at 2 p.m or there is a house door in the front. They have had a whole mess of construction wood for glass in the front and big huge rats at the dumpster. It's a disgusting disgrace. They need to go ahead and fire all these workers and shut this place down for good.
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October 2023 by Leviticus Wells
Product not professionally put up seriously needs employees
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September 2023 by Official Ca'VillTV (Official Ca'VillTV)
Martha who works on first shift needs to be fired. I brought back a defected food product and she had a nasty attitude about it..made stupid comments to me and even said don't come back. She wouldn't even let me swap out the product...I will never go there again...unprofessional.
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September 2023 by Tony Rahman
First time being here, but we'll come back again. If I'm in this neighborhood, this man had real good customer service.
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April 2023 by Justin Brown & Associates
The manager stopped me from buying groceries. And habitually closed down Family Dollar very early ,this evening at 6:30 PM. Because he said he was not going to be there by himself. How Crazy Is That. Where is your employees.
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April 2023 by T W III
Even though they call itself having cameras all over the place the cameras on you belong the HPD you call HPD they won't show up. For the cameras inside somebody steal your belongings they won't show you who did it. At the school in my hard-earned money which was allowing spent like $50 and they stole my bike they just laughed at me. The worst family Dollar in Houston. A brand new bike a stolen I shouldn't had lock my bike up or although cameras they had around there with the cameras with the cameras is useless.
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February 2023 by Lupe Garcia
Incorrectly marked products throughout the entire store. The staff is not helpful. The store is unorganized. It's not about the prices recently going up they are marked incorrectly so people unknowingly put them in their cart. Once you get to the counter the cashier won't correct the prices on the shelves even after you tell them. Example dog food per the shelf was marked $1.10 at the counter it was $1.20 that makes a huge difference per customer,per transaction. This store needs to be audited by the IRS and also investigated for price gouging.
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December 2022 by Timothy Fielder
Need security very bad from the harassment of the homeless people customers have the right to shop in pieces with out us there is no Family Dollars this is for all your stores
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November 2022 by Anthony Brown
The manager is unprofessional rude as hell and come with an attitude, I went to return an item that didn't have what I purchased and when I told her about it she gives me a smart remark with a attitude so I kindly gave one back to her, needless to say she didn't exchange or return my money. She was unprofessional and deserve to be replaced with someone better, I would never go back to this Family Dollar in my entire life.
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July 2022 by Ashlee H
This store location is in the ghetto so you always run into people running in and out this store stealing some employees greet you while other’s chilling on their phone talking about their personal life
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December 2021 by the thrift professor
G H E T T O x10! No shopping carts no baskets empty shelves! Workers looking like they are stocking but they are not stocking any thing. The worst part - the managers are so rude and ghetto it’s ridiculous! The manager checked me out and was on her phone the entire time. She got an attitude because someone asked if they could open another register and cursed at the patron. She then proceeded to continue texting as I was trying to check out. No greeting hello, no thank you - nothing.
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October 2021 by HG
G H E T T O x10! No shopping carts no baskets empty shelves! Workers looking like they are stocking but they are not stocking any thing. The worst part - the managers are so rude and ghetto it’s ridiculous! The manager checked me out and was on her phone the entire time. She got an attitude because someone asked if they could open another register and cursed at the patron. She then proceeded to continue texting as I was trying to check out. No greeting hello, no thank you - nothing.
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September 2021 by Weschelle Peters
No baskets, no carry baskets, had to carry items in my arms, store had trash on the floors...
