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February 2024 by Kenneth Collins
Everyone that complaining about this store how dirty it is or how nasty it is it’s not because of the workers it’s the customers coming in messing up the store picking up stuff in replacing it in the wrong spot this store a good store when I come in the store manager mike slave in this store doing his best to keep the store some the cashier be rude understandable but customers be rude to who takes food out the freezer in place it on the shelf so y’all only say bad this cause y’all can get what y’all looking for or thing don’t go yall way I give the store 8/10
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October 2023 by Terrence T.
This location is literally never open. The employees are always in there with the door locked. every single time I have tried to come within the past 3 months they are literally always closed. don't even understand how they are still open and operating
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October 2023 by MiCmx
I can't even give any star but it won't post without one.The WORST store I've EVER been in. No acknowledgement. The cashier was literally Eating Chips in front of customers behind the counter!!! 20 minutes to ring up 3 different customers. I HAVE NEVER SEEN ANYTHING OF THE SORT.
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August 2023 by Jay K.
I went to the family dollar located at 12914 Willow Chase Blvd Houston, TX 77070 about 1:30pm the door was LOCKED and a sign that says "Restroom 35min", first off Texas heat is over 100 degrees daily . I waited for over 15min going to a near by store then coming back ... who takes a 35min restroom back and I am more than sure it was more than that . Such an inconvenience,unprofessional & just ridiculous! There are people that walk and ride transportation buses to get to stores and for this bootleg handwritten signed to be made is insane . Employees are lazy and should be held accountable! No one answered the phones , they probably were sleeping or even left .
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July 2023 by Tay Allen
Just leaving black lady didn't get her name no badge on was very rude. Rung the bell for service she came playing music on her phone looking upset that I rung the bell had a few cooler items and coffee. Asked her ti separate the wet and dry items … if looks could kill, was my thought. She was very rude no customer service skills
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July 2023 by Laura Henderson
9 AM is when the store is supposed to open. Staff doesn’t arrive until 9:30. The store should open on time. Very unprofessional.
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May 2023 by Party Crasher
Not really cleanest nor the dirtiestThis store is okay compared to other family dollarCashiers ain’t friendlyI’ve been going here past two yearsSo many cashiers have changed and none of them greet you or friendlyOne time the store had a sign saying open in 15mins but it dint open for the next hourThings are messed aroundA lot of items are used and kept on the shelfA lot of items are out of stock but recently they were stacking up and organizing stuff ! Maybe they got new management or new employee who is taking the initiative
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January 2023 by S F
They have been robbed in broad daylight over 5 times!!!!!!! The manager does not protect his women in this store!!!
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August 2022 by Randy Griffith
They have great prices on produce. It always lasts. The deli service is always quick and pleasant.
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August 2022 by RENISH SURANI
they always close 2 hours and write on door we are close for 30 minutes
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August 2022 by magdalena padilla
Horrible horrible the employees smell like smoke. Very unorganized. They have music loud as hell my husband was on the phone and he thought I was in a club .
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June 2022 by Fox E.
Losing the exciting members of your family will inevitably make your family duller. Barbi loves dollar stores, so we've been to a million of them together. This one is in the Fiesta plaza with the Jo Ann store she likes next door and Jose's corn also around the corner, which is amazing. They have some good things, but cashier lines can take forever, so there's mixed experiences and feelings about this one.
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June 2022 by CreNesia Winbush
Every time i come to this store it its dirty .stuff is al over the place.They never have anything in stock that they are supposed to have .And the young people they have working there just stand in one spot or always on there phone .I used to work for family dollar and it is not supposed to look like that .Im so surprised the general manager or district manager has not tired to come im and clean up that store as a whole because the way it looks is ridiculous.
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February 2022 by Meghan Hanscom-Saucedo
This place is supposed to take cash app the barcode to put cash on the cash app and they don't do it because one lady came in there with some fake money and now they don't do it anymore the manager said so they need to take their name off of the cash app app thing because I walked all the way over there like 3 mi to put money on my stupid card and they wouldn't even do it
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December 2021 by Candee King
Visited this store a couple of weeks ago and just getting around to writing a review. I have been to many Family Dollar stores in different states. This store is by far the cleanest most organized Family Dollar store that I have ever visited. You can tell that the clerks have spent their time to organize the store in a way that makes it easy to shop. I also noticed the space in between the aisles that is often limited at other stores. These clerks deserve a raise!UPDATE: I don’t know what has happened. The store is now cluttered. There are many items that are out and items not stocked. There were no shopping carts. When asked about carts the three clerks behind the register said they don’t have carts and to feel free to go outside to get one of their carts or a cart from Fiesta. The store was dirty, hot and the clerks cussed behind the register. Definitely a big change from my original experience.
