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February 2024 by Katherine Fernández
In this store employees suffer a big problem of discrimination. If you are Latino and you don't speak English fluid they treat you like garbage. Customer service is bad. They look at you with hate is terrible how they discriminate. I even have a video of an employee pulling my finger screaming f ... ... and scandalizing me out of the store. Say no to discrimination. We must join and report cases like this.
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February 2024 by Miriannis Ramírez
I have gone to that store twice and they have treated me badly for being Latin and not fully fluent in English. They threw us out because my dog still had his service card and they paid me not to speak my language (Spanish) anymore. I didn't report them because they are people who don't deserve my time. rude, arrogant and stupid people
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February 2024 by Heather Santini
I don't understand why there's a phone number listed if they won't answer it.
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May 2023 by eneyda lisbeth
They close at 8:30pm and the hours said 9pm?
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September 2022 by Nina Smith
Family Dollar has always been a great place for the economically disadvantaged to shop. It’s even a great store for those that are doing well financially , but simply would like to pinch pennies. This location, however, as opposed to any of the other ones that I’ve shopped at my whole life ( and I am 39 year old) is horrible. When the prices are properly presented; you still have to deal with horrible customer service. At any other FD you will be greeted cheerfully. At this location, you may or may not be. I also overheard a conversation where an employee was laughing about talking harshly to a customer to persuade them not to come back. This was a funny thing to talk about for the employees. As I shook my head in disbelief; my day was soon to come. Not only have I experienced just flat out rudeness when trying to check myItems out, but an incident occurred that made me question why these people were even working in customer service.I walked up to a glass door that had been shattered. Clearly as an previous officer, I knew that there was a break in. I checked to see if the door was opened and it was. The store was expected to be open at 8:00 a.m. that Sunday and it was open. I heard from the back a woman say “We’re closed” as she walked to me. As I turned to leave, I hesitated thinking that we could have dialogue about what happened so that maybe I could help. When she approached me ( along with management) she repeated herself saying this time, “We’re closed GET OUT”. She then motioned for the door. I think that it is highly inappropriate to speak to anyone in this manner; much less the customers. Management should have corrected the behavior; which may be why it continues. I think that this site needs a serious lesson on customer service or the employees should seriously consider finding new jobs that are far away from people. Not all of the employees exhibit this behavior just one in particular.
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September 2022 by Jay Richardson
The prices are reasonable & the place is clean but the customer service is the reason I gave them 3 stars.
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July 2022 by Nina Johnson
This Family Dollar is what you would expect from any other F.D.; the only difference is the pricing. There is one cashier that will give you a higher price based on what she feels like the price should be. I have only had this issue with the one cashier who claims that the issue is something that the manager is fixing, but has not in months. In touch economic times like this; we don’t need to be scammed out of our money from a company that we all know and love. Please be careful when shopping at this location!!!- I was quoted the wrong price even when I took pictures myself
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February 2022 by Jacqueline H.
I went to this store to exchange Clorox and buy the more expensive Clorox and was treated like a piece of trash. The staff there was very rude and unprofessional and the manager named Crystal gave me a hard time exchanging by asking me for a receipt and when I presented her with one she still refused to exchange. This store is very prejudice and so rude and unprofessional!!!! I have never had such poor customer service experience in my lifetime!!!!!
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December 2021 by Pamela Thomas-Neely
Great sales Great Customer Service ?
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September 2021 by Ms Lyn
This place has changed so much. My last visit I could not walk down the aisle. Now…You can actually walk down the aisles clearly. Good job to the new manager here, She’s done an outstanding job.
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September 2021 by Ms Lyn Coop
This place has changed so much. My last visit I could not walk down the aisle. Now…You can actually walk down the aisles clearly. Good job to the new manager here, She’s done an outstanding job.
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August 2021 by Brandy Benoit
Staff w were very helpful and polite
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August 2021 by Fox E.
It's time to keep it in the Family... the Family Dollar that is. This is the Family Dollar close to my gym, and they get the job done and do a pretty good job. Everything is cheap, and they don't usually get too busy cuz there's a lot of dollar stores around here. Barbi thinks it's not as good as Dollar Tree, because it's more expensive, but it's better than Dollar General, which was always my place. She's honestly in love with dollar stores, and it seems like she has been into almost every single one in town, and she says this one is a-okay as they say. I agree with her even though I've only been inside once. I've been inside her more than once though. Once a day maybe. Or twice. Or three times a lady. In the street, but something else in the bed.
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July 2021 by Rodney Sanders (SANDMAN)
They are always out of something, not good
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July 2021 by Malcolm Dejean
It's a good location what stores usually don't have what you looking for customer service he's not that great they never have cash back available only go there for the good candy which is better fresh