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January 2024 by Dayanna Tovar
I was looking at the nails and then a worker screamed at me an saying not to open the nail polish even though I didn’t even opened one I was just looking at the nails that worker was rude cause she’s assumed I was opening the nail polish and she just screamed at me
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January 2024 by Dany
Bad customer service.
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December 2023 by Feranmi O
I just walked in with my friend and the lady just assumed we were high school students with a very nasty attitude. Saying “no students after 3” and we told her we weren’t high school students and she was so rude about it. So we had to leave I wish I can give negative stars.
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October 2023 by Acire Aikovlogs
When I got out the car the cashier was out side smoking a cigarette for one ! I came to return something the same cashier told me she had to get the manger to return it however he was nowhere to be found she had to ring a bell and call him to come to the front .... Literally five minutes he comes to the front with an attitude and tells me he can't return the item even though the employee that sold me the item and on the box it says you can return the item at any store ! I asked him for his name and the corporate number . I called the number he gave me and I was another business number not corporate! I then told him it's not the right number and he lied again and said that's the only number he has ! I asked for the district manger number from him and the employee they said this district managers name was Javier and they could not give me his number. I said who can I report you all to and they said they don't have a number to give me. The Manger and employee were highly disrespectful and lying about the return and would not give me any number to talk to a higher up to prevent me from reporting the incident.
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October 2023 by Erica S.
When I got out the car the cashier was out side smoking a cigarette for one ! I came to return something the same cashier told me she had to get the manger to return it however he was nowhere to be found she had to ring a bell and call him to come to the front .... Literally five minutes he comes to the front with an attitude and tells me he can't return the item even though the employee that sold me the item and on the box it says you can return the item at any store ! I asked him for his name and the corporate number . I called the number he gave me and I was another business number not corporate! I then told him it's not the right number and he lied again and said that's the only number he has ! I asked for the district manger number from him and the employee they said this district managers name was Javier and they could not give me his number. I said who can I report you all to and they said they don't have a number to give me. The Manger and employee were highly disrespectful and lying about the return and would not give me any number to talk to a higher up to prevent me from reporting the incident. This whole incident was horrible
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January 2023 by Gavarrete
Your employees do not allow you to enter the phone number before charging, I told one of them that I have a phone number and he didn't even listen to me, he just put the total and printed the receipt. Many times I have bought here and they never accept that one put the cell phone number. Bad service! THEY DO NOT ACCEPT COUPONS! DO NOT COME HERE.
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September 2022 by Tina Henderson
If I could give a zero for customer service I would for the young lady. I had a scan code. She claim it didn't work. Well, the young came over and scanned the code perfectly. I bought in my own bag. She didn't want to do that. I informed her that's your job and you will bag my items I placed on the counter! Young Lady, if you do Not want your job, let someone else who do want a job have yours! Learn humility.
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July 2022 by Richard Stewart
The clerk was very nice
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April 2022 by cheyrelle Starks
Want to give 0 stars! Just went in there to load money to my cash app card and the “Manager” was just standing there on his phone when I walked to the counter then he refused to service me smh..Lazy
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March 2022 by Byron McCain
Great place to pick up a few things ? very helpful employees!
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January 2022 by LaLa
I want to give ZERO stars...I wasn't allowed to use my digital coupons even though the coupons and products matched and applied at the register. My transaction was stopped and scrutinized. Total was $23.00 and went down to $12.00 after the digital coupons applied. These are the coupons that Family dollar sends out on the app. nothing I clipped or printed nor did have a basket full of items I was trying to get for .50. Just don't shop there they don't honor their own coupons and treat you like your stealing even though your paying for products. You can literally go to any other Family dollar and they won't do this. This one is the closest to where I stay, it's difficult to support your neighborhood business when they don't honor their own sales and coupons, not to mention the time it took me to drive there and shop around the store and not be able to get the products I came for because they want me to spend more than what their own coupons took off. It literally makes no sense. Just don't waste your time with this store, go to the surrounding stores in the area. I did and my transaction was successful elsewhere
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December 2021 by Lawadia T.
I want to give ZERO stars...I wasn't allowed to use my digital coupons even though the coupons and products matched and applied at the register. My transaction was stopped and scrutinized. Total was $23.00 and went down to $12.00 after the digital coupons applied. These are the coupons that Family dollar sends out on the app. nothing I clipped or printed nor did have a basket full of items I was trying to get for .50. Just don't shop there they don't honor their own coupons and treat you like your stealing even though your paying for products. You can literally go to any other Family dollar and they won't do this. This one is the closest to where I stay, it's difficult to support your neighborhood business when they don't honor their own sales and coupons, not to mention the time it took me to drive there and shop around the store and not be able to get the products I came for because they want me to spend more than what their own coupons took off. It literally makes no sense. Just don't waste your time with this store, go to the surrounding stores in the area. I did and my transaction was successful elsewhere
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November 2021 by cora Gholston
They had boxes all over could not get though and could not find some of the stuff I needed
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March 2021 by Frank Stone
Had water opened during freeze
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December 2020 by TheWhitney J. Cates
My favorite family dollar
