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December 2023 by robert maxwell
Walked into location at 630PM struggle to get here, the associate was not very helpful at all, after asking about the poster machine was told it was functional an probably better to use phone, after using canvas the last couple years this was not an issue then the associate tells me 5 minutes later the poster would not be ready until tomorrow afternoon turning self service equipment off at 645 just was not my day the location not very reasonably, not does it accommodate customers in any way shape or fashion even with the websites assuring 15 minute print jobs and self service equipment , if your trusting this location you want to call or check which associates are working not very reasonable at all.
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July 2023 by Michael Wolford
Self serve copies. One very large MS Word download. Downloaded all smaller files. Tried large MS Word file again, download quicker.
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June 2023 by The Thumbs Critic
? Location is conveniently located in the heart of Downtown Houston.? The self-serve printers were not operational and being serviced. I had to ask the employee to print the documents I needed, but they charged me a labor surcharge, which was over 10 times the cost of the prints. It's not my fault the machines weren't working, so why should I have to pay extra to get the prints I needed?? The employees could not print in color and I only got half my printing done during the visit.
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June 2023 by Patrick Edwards
? Location is conveniently located in the heart of Downtown Houston.? The self-serve printers were not operational and being serviced. I had to ask the employee to print the documents I needed, but they charged me a labor surcharge, which was over 10 times the cost of the prints. It's not my fault the machines weren't working, so why should I have to pay extra to get the prints I needed?? The employees could not print in color and I only got half my printing done during the visit.
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June 2023 by Nova Starling
My package been delayed for 2 days .There is no harsh weather so what’s the problem ?
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April 2023 by Hyatt Adrian
Joel for Store 1266! Did an awesome job getting my things done fast and efficient. He was able to create my order within an hour and they came out really great! He was also in constant communication with pricing and how I wanted my order to come out to ensure it is the one I wanted. Thank you Joel and your team!
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February 2023 by Enrique Chacon
Polite font desk employee but had no idea what the hell she was doing. Manager was missing for 20 min and at the end they didn’t even have the paper size that I needed. Don’t waste your time.
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November 2022 by Julia R.
I normally use staples for all of my printing services. But have recently had to use FedEx to print name tags Having to use the self serve kiosk is difficult if not explained. Overall pricing is good, they don't take any type of credit card only debit which can be hard if you're using a company card. (Staples won't take Avery special paper)
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September 2022 by Luis Daniel
Definitely not the nicest staff but they get job done and handle everything with ease so I keep using them
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September 2022 by Ronald Newton
Very attentive. All but made copies FOR me. A life saver!
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July 2022 by FlatDragonfruit5
Do not get your digital passport photo here. They said that their camera check whether the photos are valid and meets the US govenrment requirements. Spoiler it does not! The picture they gave me on a USB stick is 389x389 not 600x600 as are the requirements. If I did not check I could get my visa rejected and be in a lot of problems.
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May 2022 by Jordan Jolly
Matt was extremely helpful with an urgent package I had to send. Thanks Matt!!!!!
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April 2022 by Gabriel Ort
I had a bad experience @ this FedEx this past Saturday. I walked in and the guy (with dreads) not even turning around, asked me what I needed, I said I was coming to pick up a package and still without turning, he said I needed ID and the some digits of something, which I couldn't even understand.Once he actually turned around, I understood he said last four digits of tracking number.....Whaat?!I've been picking up packages from various Fedex locations for a long time and they have never asked for those digits! All they do is look at my ID to get the name and then go to the back to search for a package under THE NAME, once they find it, they come back with it, scan it out, I sign and I'm good to go!The one time they asked me for tracking was when they could NOT find any package with my name and had to look it up under said tracking, but this guy wanted tracking digits right of the bat and also said the address on my ID had to match! Match what? It was delivered to your office so no, YOUR address DOES NOT appear on my ID!I think he needs to be informed that initially the customer does NOT have to have the tracking, because that is all he was focusing on, to the point of being ridiculous!I could actually see the package sticking out of a gray tub behind him and I told him that it was right there and he said I could tell him that all day long, but that I needed to have my tracking #!!! He sure did!He finally decided to look for the package under name, but he looked at all the other packages first, until he went to the one I was telling him and that was the one!!.So yes, he was obnoxious....which I was too, but only responding to his BAD attitude..it was like dealing with some foolish person on the street.Don't know if requesting the last 4 of tracking is new, but I doubt it. I think he just got the wrong idea in his mind, because of what he also said about my ID matching the address (??).I hope he goes back to training or to some kind of common sense school, because he literally seems like one of those people who "can't see the forest, for the trees".
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January 2022 by Brittany Zeier
Great location! Matt at the desk was awesome and very helpful and cute :) Will be back !!!!
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September 2021 by La Dora M.
The only place i prefer to ship...holly hall is the only location that shipments will arrive next day as long as you arrive before 8p which is definitely needed for last minute
