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March 2024 by Rod
The return of my Walmart items went smooth. The staff was so helpfull
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March 2024 by Travis Millard
I utilize this FedEx on a weekly basis and the staff is extremely helpful and friendly. Nancy is always welcoming, funny, and proactive. Thank you all for everything you do.
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February 2024 by Nadin Mousa
Would leave no stars if I could. Horrible service. I stood in line for 20 mins with no assistance. No one wanted to create any label for me. Strange.
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January 2024 by Brian Sheffler
Confirmed a vacation hold on package via phone and through app. Received confirmation via text. Then I call to confirm a fourth time that the package would be held until the agreed upon date but was informed the item was returned to sender. All customer service had to say was “sorry”.
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December 2023 by Michael
Mailed a letter expressed that was time sensitive. I forgot how unreliable FedEx can be.I forgot the FedEx drivers that deliver. Your packages are third-part contractors that get paid by the block so if a package is difficult, they are in a rush and do not want to take the time to deliver a package. I have experienced this on the receiving package side where the driver would not allow me a moment to grab my wallet and marked my package. No adult available to sign for package.Also, when you ask if someone can sign for it, beware that they will use that as an excuse not to deliver your package. It is another obstacle for your package not to be delivered.. it does not seem that FedEx has any accountability for actually delivering on time, and customer service call center is a joke with no ability to resolve your issue.
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December 2023 by Wenshi Zhang
Force you to buy their bags at outrageous prices. Go somewhere else to return your items
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December 2023 by King Loo
Always great store. Clients usually veteran. Good store
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October 2023 by REHMAT NOOR ARSHAD
worst fed ex ever because they customer care is so bad because i had to pick up my package and i went their and it was the last day so i showed her the package information and she said i need see your if so i showed her my id on my phone but she said i need a physical id so i said i didn’t bring it with me and today is the last day and still she didn’t give me the package so this is the worst fed ex location to go to ever
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October 2023 by Anna Delgadillo
I went on a Sunday and it’s supposed to be open 12-6pm. I went at around 3:15pm but the doors were locked. A lady walked up to the door and put up a sign saying they will be back in half an hour and she said through the door they were having lunch. I told her I just needed to print something out. She shrugged and didn’t let me in.
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August 2023 by The Thumbs Critic
? Convenient location near Downtown and The Heights.? There are only 2 print/copy machines.? There was a half-naked woman who was hogging one of the printers. She was just playing on her phone and not printing. She kept telling the printer she needed more time, while multiple people waited in line for both machines. After 10 minutes, the store employees saw, but weren't doing anything about the printer-hag-hog. I asked her to step aside and allow other people to print. She gave me a dirty look and looked like she was going to mouth-off to me, but ultimately collected her belongings and left (silently).
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August 2023 by Shawn “Lion share” De'Leon
Super clean and very cool temperature in office area
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June 2023 by Summer Davis
I went in to get a sample of a flyer I wanted to print for a conference for work. I told the associate I wanted 32 lb paper and she said she'd have to print it (can't use self service). She quickly got me my sample and I went ahead and printed out more copies of that flyer there. She was so helpful!
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June 2023 by Raven Ariel
Excellent service! I came in with 15 minutes to print and laminate cards for my grandparents 80th birthday. The staff jumped into action and made it happen. Thank you so much!
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April 2023 by Henry S.
This location employees have always been fast, efficient and courteous. I use this location often and I'm please with the great customer service! I have not experienced any long lines and for that I'm grateful.
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March 2023 by Mr. Gonzalez
Fantastic Service! This place is not cheap because they deliver fast and assist with convenience for last minute tasks/ urgencies. Very worth it for important matters & print shop emergencies!!
