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February 2024 by Hawaiian Punch
This location is amazing !! Staff is Extremely friendly and very efficient!! Will definitely be back !! Highly recommended
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December 2023 by Doug GS
I’ve been 3 times, for FedEx services, print shop and mailing. Each time, the people that helped were prompt, had good suggestions and got me in and out quickly! Thank you!!
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December 2023 by Lisa Nguyen
Lance and Oscar were absolute life savers. Needed to print a large amount of booklets in a short amount of time, with specific details. They went above and beyond to execute my order.
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October 2023 by Dan C
Just shipped a poster back home to Florida, and Oscar did a great job helping me and making sure it got home safely. The process was very smooth, and his assistance was greatly appreciated.
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October 2023 by Daniel Villarreal
People in their own world that don't have any don't know anything about customer service
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September 2023 by AshleyAnn Sander
Stephen is awesome! A package of mine was lost and I didn’t have my tracking number and he tracked it down for me in under 24 hours! Thank you so much!
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July 2023 by Secret Secret
Koi, I love you! Thank you for your patience and your personality!!! You went above and beyond to print photos for my “old school” locket necklace. I will forever appreciate your kindness and professionalism ??
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June 2023 by CJ
I’ve come here to ship things a few times over the last year or so and they are consistently kind, efficient and helpful. Steven helped me today and he’s very personable, professional and helpful. He also has a very genuine and kind demeanor. He handled my shipment so quickly, I was in and out in a matter of a few minutes and never once felt rushed.
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May 2023 by Ariel Guillory
Khoi provides excellent customer service! He also printed some flyers for us as well. We come to this FedEx location often because of the great team!
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April 2023 by brittney Gomez
Employee didn’t understand how to click and drag an image horizontally in WORD. 1 click demand. Instead of asking for help she told me it would cost me to have the image “resized to fit”. I had to drive home, spend less than 5 seconds to move a jog horizontally with one click in WORD. Email it back to the employee to print all with a baby on my hip. Ridiculous
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March 2023 by Paul C
They changed the personnel over 5 years ago and it got so much better people that used to employ or just younger people who just were not very customer service friendly.The new people who have been there for 5 years and currently there are wonderful
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January 2023 by Houston Guy
Large interior with lots of workstations. Adequate parking spaces. Staff was helpful and answering questions. This business is located right next to Los Cucos restaurant which is easier to spot from the freeway.
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January 2023 by Bella D
I have been sending parcels here, but this time I encountered trouble. The parcels sent to China could not be taken out. I needed to add a customs clearance form. I added it many times online but could not submit it. I don’t know why. The staff Johnny was very patient. He helped me call the service center, and also helped me inquire, telling me that I need to call the service center in Shanghai, China, because of the time difference, I can only call Shanghai in the afternoon. Thank you FedEx, I hope my difficulty can be solved smoothly.
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November 2022 by Dana Matl
I have always had an excellent experience at this location, whether it was mailing packages or doing various print jobs. Everyone has been very attentive and often have gone above and beyond helping me to meet tight deadlines.
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May 2022 by Vera Icon
Once again this place is a waste of time. Did you know that they are going to charge you $7 a page and or $7 an image for “ Photo enhancement” for downloading your images and setting them on pages to print? Apparently clicking three buttons requires an extra $7. Well guess what I got all of my prints done AT OFFICE DEPOT and arranged just how I wanted on eight coloured pages for less than $6 before tax. I don’t know what these companies are trying to pull given that all of us have to deal with financial losses from the pandemic, but absolutely not am I going to be charged at the very least an extra $7 for something a monkey could do. I have already had issues with these people before being completely incompetent. I understand that most of these people are under graduates either trying to learn printing and print production because they might be in a graphic design field, but the kind of incompetence that is shown to me on a regular basis coming here is unacceptable. I am finally pulling my support from this company. Don’t waste your time if you need to print go to Office Depot. Don’t waste your time if you want to ship anything either. It’s the year 2022 You can find many different outlets to ship that will track everything properly without having to use this high school level company.
