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February 2024 by Amin Toosi
Poor customer service on printing services.
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December 2023 by SURAIYA KAMAL
Leaving a note of thanks to Jackson and Carloz. I was a little reluctant to come to this location after originally calling this location. Upon arrival, the team was more than attentive and helpful. I needed tape to properly close one side of the package and Carloz was more than generous is sharing the dispenser. When Jackson noticed an extended wait time, Jackson stepped in to help and opened another line. Likewise, Jackson was very patient and I handed the dispenser back and the weight almost fell onto someone. Jackson also helped me properly seal the package and ensured the right label was scanned. During this time of year, sometimes the human touch is lost. Appreciate the support, teamwork, collaborative communication, and attentiveness of the team.
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October 2023 by Mohamed Bourkiba
Worst customer service ever the lady on the photo lab is so rude and not helpful at all they make me cut my photos by myself and was so mean and rude
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August 2023 by Michelle Brecker
Helped me print a poster last minute. Great service guys.
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August 2023 by Angela Hetzel
Consistently give the best service experience. These guy deserve a big shoot out!!!
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May 2023 by James Broadhead
Eric did a great job quickly turning around a half dozen wiro bound booklets for a meeting when I was in a hurry on a busy Friday morning. Professional & courteous! Thanks, FedEx and Eric!
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May 2023 by Matt Cavanaugh
Monique helped me and provided quick Professional Service, with a great caring attitude.
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April 2023 by Andie Sisco
I was that customer sliding in during the final moments before closing time, and there was a line inside. Carloz was moving it like a one man show. He greeted me along while helping out people in front of me, ON TOP of the person he was already helping - all while still being completely hospitable and attentive. There was also another time Carloz was working around the same evening time, was just as helpful. Y'all need to give Carloz a raise.
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September 2022 by Roidy Cruz
Alicia provided outstanding customer service. I’m a disabled person and she was very kind and helpful with my complicated order. She went above and beyond, helped me find items and even suggested products. She provided AMAZING customer service!!!. Thanks so much Alicia!!!.
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September 2022 by Gina Shore
Really so impressed. Excellent customer service. Everything is so updated. Never thought I'd need help operating a copy machine. This young man stood right there, and assisted me all the way. Thanks! You made my day.
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September 2022 by Tamar Carter
I picked up an order today and was greeted by the friendly staff. Daniel was great.
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August 2022 by Ina Kang
I have been coming to this location since 2017. It is always nice to have consistent great customer service. Eric is always helpful, courteous, and very thorough. I hope he knows how much he makes the world a better place by being and doing his best. What an awesome representative for FedEx. Thank you for providing the community with great services.
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August 2022 by N Méndez
3 years later, Mr. Jason, store manager, courteous, professional and excellent customer service! I went twice to this location this week. Assistant manager Matt has been excellent in helping me with my important documents i needed. Matt was very attentive and helpful. I could not ask for better assistance. Kudos Matt! Fed Ex needs to recognize what an asset you are for their company. Thank you Matt!!!
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July 2022 by Linda Garcia
I generally do not write reviews and this review is actually not about shipping and/or packaging. However, I obviously went to this location to do both. This is a review just to say thank you to Alicia, a worker at the front desk. I went there having a terrible day..actually the worst day. To say that I was on edge is to play down how I was feeling; however, Alicia handled me with professionalism, grace, but more importanly with an open heart! She truly was an angel in disguise. Having a job in customer service is an extremely difficult job; especially having to navigate the 1000 different personalities that come in a day. Thank you for handling my personality with care! She is a rare gem.
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July 2022 by someone hadtosayit
Had the worst experience ever today with Fedex! I was unaware that everytime you insert your card in the printer their is a "hold" of $10 who tf does this they took $40 dollars and all I did was print one page! According to the Old hag that answered the phone the transaction will fall off in 48hrs. The most annoying part of this is the fact that when you call to ask why they took $40 dollars for one page, they act as if how dare you ask these questions since there is a tiny little written notice, only visible to the cockroaches of that building btw! CAVEAT EMPTOR, you need to bring your magnifying glass and read all fine print because the workers there are only there to ride the clock. Its YOUR FAULT! and dont think they will care or pretend to care because the customer service training was not given No Empaty at all.
