FedEx Ground
FedExHours:
8787 Grand Parkway North, Cypress TX 77433 Hours
Tuesday
4 - 6PM
10AM - 12PM
Wednesday
10AM - 12PM
4 - 6PM
Thursday
4 - 6PM
10AM - 12PM
About FedEx Ground
FedEx Ground is a reliable and organized business that handles package deliveries and pickups efficiently. Customers appreciate the dedicated assistance of staff, such as Sophia, who went above and beyond to recover a lost package, providing proof of delivery and details about the signer, which saved the customer money. The store managers and office clerks are helpful and supportive, assisting with locating packages and resolving issues, even under challenging circumstances like delayed shipments or miscommunications. From a driver’s perspective, the process of dropping off loads is straightforward, with clear procedures that are easy to follow, emphasizing a calm and steady approach. Customers have experienced delays and tracking issues, but staff like Anya and Anna worked diligently to locate missing packages and ensure delivery, demonstrating commitment to customer satisfaction. Overall, FedEx Ground staff are recognized for their professionalism, helpfulness, and dedication to resolving problems, making the experience positive despite occasional setbacks.
Most Recent Reviews
August 2026
I had to do business with a lady named Tonice at this Fed X ground. She was very rude and disrespectful and call me a honky red neck and cursed at me.
July 2026
As a truck driver this has to be the worst FedEx I've ever picked up from. Late having loads ready, dismissive staff and poorly maintained driver facilities.
July 2026
FedEx is getting to be more like our failing USPS. Late deliveries, inaccurate tracking and just plain ole bad service. In the past three months I have had half of my packages late!
More Comments(153)
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