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March 2024 by Tay Allen
Every time fed ex is to deliver a package to me they send a message saying attempted to deliver. I have a camera at my door the drivers dont even come up the stairs I had my debit card overnight shipped but the driver did not bring it so thanks a lot I absolutely h8 fedex this is the worse delivery service around
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February 2024 by Rickey Janeau
I’ve had my packages stolen 3 times by the same driver
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February 2024 by RedMenRojo
They said they attempted to deliver I was by the door the entire time just for me to somehow not hear them attempt it and then to call them and just to hear that I can pick it up it up at the end of that person route and end of shift, fine sure but now for my package I have to wait till tomorrow or wait till the route is over I mean how if I’m paying for the dilivery off that day , I need it on that day off not another day , so now I’m loosing money and time and all I they tell me oh I’m sorry we understand your frustration … men I don’t care if you understand I want the package y’all failed to delivery to me because of one reason or another Jesus never been so mad that why I don’t use FedEx since they don’t care I care less and UPS is the wait to go always
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February 2024 by Elle Luchador
Disorganized counter.I requested my package be held for pickup and it was, at least for a time. However when I arrived at the counter, I was informed the package was loaded on a truck 2 hours prior and I missed the delivery at my home (which was why I requested it to be held for pick-up).They then stated I could wait for the driver to return to the facility, but they did not have a time-frame for his arrival.
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February 2024 by P&M Services
This is a warning to all potential customers of fedex. Make sure you know what areas FedEx does not deliver to. You will waste your money and your time. FedEx will take your money and make your customers. Pick the package up at the facility versus delivering to their homes. Don't waste your time calling customer service or speaking to the supervisors at the facility. They are of no help.
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January 2024 by Brittney Humphries
Said they attempted to deliver my package but never came to my front door at all. Then I'm told I have to wait to pick up my package from the FedEx store after 5p. What's the purpose of paying for a delivery service if you still have to pick it up yourself.
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January 2024 by Yajaira Renovato
Sometimes they are slow, sometimes fast but the lady who helped me today was super nice and fast, friendly and she didn't speak Spanish but she took care of me well ❤️
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December 2023 by Ki Cha
Extremely rude. Walked in and stood there for a good 5 min. There were 2 people working behind the counter and another walked in and started doing something at the computer and walked off. Never acknowledged us. No one did and that's sad.
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December 2023 by Tuan Pham
It's all good except most of CUSTOMER parking spots are taken by FedEx Employees.
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November 2023 by N Su
Not a single place to park in the parking lot. All of the guest and customer parking spaces have been taken by the Fed-Ex Employees. Poor, poor, management.
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October 2023 by Dedra Mcgee
Great customer service. The service representative was so helpful. She helped me get my package togethervand was so patient.
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August 2023 by Angela Nguyen
Honestly the worst location ever. Not only did they lied of trying to attempt to deliver my package. I had to pick it up from the facility and this black lady made it complicated for everyone honestly horrible personal
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July 2023 by Ryan
Have been trying to get an overnighted package delivered since Monday. After speaking with customer service reps today I was told our driver, quote, "felt uneasy about using the gate code" to our townhome community, and that I directly provided to a different supervisor yesterday. My mind is blown.
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July 2023 by 6486malaniz
The drivers at this FedEx location are the worse, trying to call into the location is impossible and the customer service when you go the facility is unacceptable. We continue to have issues with deliveries as FedEx mentions our business is closed and they are not able to deliver. I am looking at our gate most of the day and sitting next to the phones to hear who is calling in. This is always an issue right before a Holiday. GET IT TOGETHER FEDEX!!
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July 2023 by Quality Reefer Service, Inc.
Bad service from TNT / FedEx, overnight packages from overseas, packages arrived to local FedEx at 5200 Greens Rd, packages sitting in their place for 4 days not even initiate deliver, call customer service and they contacted local FedEx, lady name Tammy, she lied and lied ... to have packages deliver to address but never did, show up location to pick packages up myself, wait over 45 mins and they couldn't locate them .... what's the hell going on with TNT / FedEx ???
