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August 2023 by Thomas Stacy
Dee must hate her job. I believe she is intentionally unhelpful because I cannot convince myself that a person could possibly be this incompetent. Even after following all necessary processes and filling out necessary paperwork as explained by customer service through the 1-800 number Dee repeatedly stated we had to go through, she still refused to release a package to anyone other than my wife who the package was addressed to. To get this package, my wife had to be physically present with her recently broken leg and wheelchair to satisfy Dee. I urge everyone to avoid this place and use UPS instead of FedEx when possible.
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May 2023 by Brandon T.
Came in to drop off some returns and every return I had the lady (Carmen) had some kind of response to not ship it. She was basically trying to get me to pay for one of her boxes to bring up the shipping charge ten folds. Pissed me off. Waste of time. Do not go here. Go to the one down the street on 249 and 1960
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April 2023 by Enrique Adame
Outstanding Service! Staff is very professional and 100% reliable. I highly recommend them!
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April 2023 by Amanda Theriot
Took passport photos here twice, and both times it was denied by the State Department (for being overexposed). Go somewhere else, definitely not worth the hassle
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February 2023 by Sunflower Station
We were in and out to sent in a return. The lady behind the counter was helpful and friendly. The location will be super easy to get to once the road construction is over.It works best to go through the Target parking lot and loop around to the front.Would visit here again.
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February 2023 by Patrick Z.
Came in , couldn't get my package because address didn't match, which is fine.But the lady became argumentative about it and had attitude. Little to no professionalism. Use any other fedex office if possible.
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February 2023 by Brittany Thornton
I was greeted upon entering. There was a short wait, however Kristina acknowledged us and informed us someone would be with us shortly. Kristina suggested I call the recipient of my package as the address I had was different than the recommended address in the system to ensure successful delivery of my package. Kristina was exceptional as were the other ladies in the store, if I have other business I will return to this location.
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February 2023 by R Wright
We were in and out to sent in a return. The lady behind the counter was helpful and friendly. The location will be super easy to get to once the road construction is over.It works best to go through the Target parking lot and loop around to the front.Would visit here again.
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January 2023 by Vu Tran
We drop off something for my company and we met a mean lady in here. Bad customer service do they have
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January 2023 by Ajaypal Singh
My package was never delivered, rude and unprofessional service by employees and customer service is the worst. DISAPPOINTMENT IS REAL.
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January 2023 by Natalia Crespo
Carmen is super sweet and helpful. Definitely going back and mostly for her customer service!
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October 2022 by Chris Moodley
It's a bit of a chore getting there because of all the construction on both sides. The associates are little more helpful and friendly that the store on Hwy6.
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October 2022 by Samuel Bangura
A small business owner's dream. My visit to store #1858 was beyond wonderful. I was greeted with a smile and "hello welcome to Fedex Office, how can I help you" from Carmen. From that point on, she guided me through everything I needed to do such as formatting my documents, printing, cutting, and telling me about which print products are available and might be most suitable for what I had to do. Despite my self-conscious feeling that I was taking up her time and causing a back up in the store, I was surprised to look around the store and see that other guests were also being taken care of the same way and I wasn't holding anyone up. For the attention to detail and willingness to help alone, I'll definitely be back. The prices for posters are not for the faint of heart but also not exuberant. Everything else was very affordable and comparable to other businesses I researched. The service and quality of work made my day. Thank you Carmen.-Sam B.
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October 2022 by Jabali Entertainment
This Manager and employees of this location are very helpful and welcoming. They are always ready to answer any questions or help where necessary. I go to this store all the time and the treatment is always the same. Good job ya'll are doing.
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October 2022 by jim thang
I was greeted very politely & kindly. Carmen was very professional & I was very pleased & impressed by her service. I had a very pleasant visit & I would recommend this specific fedex to any of my close friends & family anytime!
