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March 2024 by joey fortenberry
I've spent thousands of dollars on shoes at this store. Usually a good experience here. The staff is friendly and there is some eye candy!
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January 2024 by Natali Soto
Customer service leaves a lot to be desired, and if you call Customer Service they are friendly but it is of no use if they do not solve your problem.
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January 2024 by Guadalupe Navarrete
Placed online order since December 19 usps has not received shipment went in store to get refund or status and they said they couldn't cancel or do a refund without item. Then they called the 1800# and they jut stated order had been done and coming I was not able to speak to agent. It's Jan 3 and still no shoes. No email. No update on tracking number.
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September 2023 by Robert Anderson
Wish they had a larger selection but still ended up buying some. Not bad.
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June 2023 by Elsy Ruiz
The bathrooms are disgusting, none of them worked
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January 2023 by ro ro
3 registers, 2 guys upfront and only 1 guy is working on a return where its taking forever. So frustrating!
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November 2022 by Lucero Quiroz
I do not recommend this store due to the high potential of people stealing in this locality. And much less do I recommend that you work there. The district manager expects you to put your life in danger for some shoes. If you do not do it, they will fire you from work. It happened to my friend. I was surprised how these people don't care about their employees.
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August 2022 by C. Salinas
Had a return. Friendly and quick process
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January 2022 by Elisa
I Googled the store hours and when I arrived they tell me it's wrong they open at 11. With all that's going on I try to avoid crowds as much as possible. I would of ordered online but the sight is not always accurate on availability. Boo.
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March 2021 by Leah Randle
I was very disappointed with my service at Finish line The Almeada mall location. I was not able to get any help. I was trying to do a return and they said I could only get store credit. I did not pay with store credit or a gift card so I still don’t understand why they were trying to give me store credit. I had to go home and call customer service to get a return label. So now I have to wait two weeks to get a refund. Plus I have to go through the extra steps to ship it back. The employee would not even scan my barcode to see what would come up for a refund. If they could have at minimum did that maybe I would have felt like they really tried to help me and not just put me on customer service.
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January 2021 by THEEBriskii1
Sensor left on my purchase and in asking for it to be removed, the young female associate acted as if it were an inconvenience. She took her time getting to the front, clicked her nails & motioned her hand to ask for the receipt. Hope for a better experience w/ someone else next time.
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January 2021 by Alex Ramirez
There was a lot of shoes options and the service was really good
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January 2021 by Joha Alexia
There was a lot of shoes options and the service was really good
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December 2020 by Douglas Jones
It was straight, I got my kicks and I was out of there in a jiffy.Doug aka Fresh
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December 2020 by The incredible Craigg
The customer service is horrible at this place
