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March 2024 by Dat N.
Took my wife's car to get an alignment done here and the store manager was very professional and knowledgeable of what they offer. I was told by my brother they offer a lifetime alignment and $20 off if you schedule online. Scheduled an appointment and dropped off the car with no issues.
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March 2024 by Billy Martin
So the company worked for rent a truck from the enterprise car rental. I take it to Firestone to get the check engine. Light look bad front end alignment looked at and to rear tires for place. I have 2 cans of Copenhagen low cut in the center council. It took the information 8 o'clock in the morning to 3:30. To get too tired, fixed, nothing to do with the check engine light running not done. They said it enterprise said they would no K so I asked you must it so it took you 8 hours to do 2 times when we were arguing with? Like, man, I don't want to hear that. Getting In the center console to get me a King of dip and it's not there so I call up there and I asked the guy to speak with the manager very rude starts Cushing at me so I called enterpri. I wonder how the regional manager responding like this. I want reimburse for 2 cans alone cut Copenhagen.
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February 2024 by David Garza
They took care of what I needed and the staff was friendly and professional.
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February 2024 by Noman Ansari
good and courteous staff
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February 2024 by Lolly Rodriguez
Very professional and kind. Great customer service.
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February 2024 by meg
Went in to get a tire pressure meter sensor programmed and the team at this location was super helpful, friendly, and quick! They explained some issues they encountered with my specific tpms model, but took care of me and made sure to resolve it. I’m really glad I went here and I would definitely come back again!!
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January 2024 by Anurudha Kulatunge
The staff are really courteous, and they do a great job.
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December 2023 by Jasmine Rodriguez
Took my fleet vehicle here a few times and the manager John was very helpful along with his technicians. Very professional and knows what he’s doing!
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December 2023 by Todd Sommer
"Little" Keith has been taking care of our vehicles for over a decade. He is an awesome technician and we are grateful for his knowledge and honesty.
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December 2023 by Terry Hess
Had an emergency and they couldn't fix it permanently, but enough to keep me going. Totally grateful for the good customer service. Cotter pin to the rescue!
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November 2023 by Jaycdiamond
My recent flat tire was a bummer, dropped my car off and was back on the road within in reasonable time! The service at this location is great! Always feel like the technicians do a good job with communication and provide fair repair estimates.
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November 2023 by Ari Andalman
Just called and spoke with Jason about a caliper replacement. Explained the pads are a month old but I couldn’t afford to replace the caliper at the time. He told me “due to policy” they wouldn’t be able to just replace a caliper they would have to do the pads as well. You’re out of your mind if your expect me to pay extra to replace brand new brake pads.
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November 2023 by Ron W.
Poor service and dishonest. Possible thieves. Goto a different location. The kids behind the counter can't give an accurate time of when job will be completed. Was told it'd be ready by 3 didn't get it until after 6. They definitely rushed the job on my truck. Didn't even get a diagnosis paperwork for my wheel alignment. When I got my truck back, the middle console had been gone thru and my dash cam was disconnected. I even put the lug nut socket in the cup holder so that wouldn't of been an issue. I'm sure karma's going to come around.
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October 2023 by Phyllis Durden
Took really good care of my truck, if this is the one by Almeda Mall. Although, the lady at the front desk was salty. I don't understand why people with bad dispositions even apply for customer service jobs. And it makes me wanna holler and throw up both my hands , cause they expect to be treated waaaay different than their actions. It's the audacity for me.
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September 2023 by Pat B.
Didn't have an appointment but let me know immediately I would be out to make my later commitment elsewhere. Staff courteous and kept committed time out. Have always had great service at this Firestone location.
