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February 2024 by Ethan Bulthouse
Stayed late so I could pick my vehicle up same day
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February 2024 by Sir Dave71
Great customer service!
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February 2024 by J Tsikis
Firestone makes everything so simple and fast.
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February 2024 by Joaquin Misael Eng Cortez
Friendly people and fast service.
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December 2023 by Melody Davis
First let's start with they lost my wheel lock and had to replace it. Second, when I went to pickup my car I had to wait an additional 30 minutes because my keys had been misplaced. I had to have my tire replaced (under warranty) and of course my car begin to pull to the right. I went back to see why the alignment wasn't done, and I was told I never purchased one. My question to them was. Why would I buy tires and wheel alignment for a FX37 2014, a 2014 Honda Accord (my 75 year old mother drives) and not one for my Q50, that makes absolutely no sense at all. I went back and forth with them and nothing. So, I drove to another Firestone and guess what, the person took the time to look for the ticket and through all tickets for all cars and found the wheel alignment purchase. Well Damn!
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November 2023 by Cong Tran
Came in for an alignment, very quick and easy. Just make sure you schedule an appointment in advance as they’re short staff.
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October 2023 by Phyllis Durden
I have some concerns, before I had taken my 2018 Hyundai Tucson to this establishment. It was quiet. Unfortunately, that's not the issue now. I called them and tried to explain and express my concerns about my purchase vehicle. However, the conversation was to lead me to believe that another Firestone who didn't touch my car was at fault. SMH!! Anyway, I didn't call to do a blame game, I only want to know what was done or not done to my car? I pray that God blessed the outcome this Friday 10/13 /23 and my car runs , rides and drives again smoothly as before. What I truly don't get is, why we as humans can't admit ( to ourselves at least) we make mistakes.I will review and write again soon
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September 2023 by Jacob Pursley
I waited two hours for a tire rotation. When they brought the car out, I could tell that they didn't even do a proper rotation. I could tell because I had been working on the car the day before and noticed one tire had lower tread than the others which is why I took it in. That same tire also didn't have a valve stem cover. When they brought the car back, I immediately noticed that that tire was in the same spot. I asked the manager and he told me they "accidentally" forgot to rotate the passenger side.
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September 2023 by TheAsylumchild
After waiting three hours (even with an appointment), one mechanic tried to tell me I had a bad compressor and a cap that was pouring oil (neither were true) I called his bluff and found out I only needed a new connector hose and a Freon fill for $400.
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September 2023 by Saxon Sanez
Terrible service told me between 30mins to an hour and waited well over 2 hours for a simple warranty on 1 tire like come on guys don’t tell your customer something if y’all can’t provide the proper customer service
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August 2023 by John Garrett
Do not bring your vehicle here.Didnt have the tires i paid for on either of the appointments I had made. Once I did get the new tires, they had inflated them to 29, 28, 29, and 32 psi. This is a Chevy 2500. Those tires needed to be at 70 psi. I also now have a vibration in my wheel that wasnt there before.These guys are bad on every level.
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July 2023 by Lavell Bryant
I really liked the service here. I went there to get my AC checked because it was occasionally blowing hot air. I left with a freezing AC. They found the problem and solved it. The people who work there are professionals, and if I have a problem again with my car, this is the place I'm bringing it to. I'm very pleased with my experience here.
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July 2023 by pamela guillory
The person that helped me has outstanding customer service ?, very helpful great attitude towards not only me but everyone that walked through the doors, and I noticed that everyone that day had outstanding customer service even though they did not wait on me , a customer had been there a long time and one of the employees bought him lunch awesome.
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June 2023 by Chiqita Luna
Quick affordable state inspection, but always call first to make sure they have availability due to walk ins &the rare possibility that the mechanic that does state inspection isn't there.
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June 2023 by Andres Martinez
Every time I go to this location it's nothing but good service and I'm not waiting so long either. All the members working here are on point and know what they are doing. Highly recommend this location
