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February 2024 by Kellie Lawrence
Keep it ? ?
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February 2024 by alejandro martinez
They had me wait for 2 hours to tell me my 2022 ram 3500 weight was over 14,000 pounds. I also saw them test drive my truck, pulling out way too fast.
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February 2024 by keidy green
Here for an alignment 2/5/2024Two hours waiting and my car has yet to be touched ? First time ever waiting so long for this type of service.
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February 2024 by Michele K.
Frank , Brandlei and the of theteam at Firestone were very professional, knowledgeable and understanding to my needs. I will refer family, friends and coworkers to them.. their Awesome
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February 2024 by Abhijnan Chattopadhyay
The quality of the work was excellent, as was the courteousness of the staff. I would have given scores of 9 or 10, but the service took longer than I was originally told. i dropped off my car Monday evening and was told that it would be ready by "end of day" on Tuesday. That did not happen. When I called Wednesday morning after 7, I was told it would be ready by 10am, and that did not happen either. I finally got my car just after noon on Wednesday, causing me to miss half a day of work. Other than this delay, the service was excellent.
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January 2024 by Joe Kraphel
Stupid mgmt, company, and policies. Getting a reservation means "inspecting" the problem.. not actually fixing it. It's completely absurd. Not only that, but I went to brake check, got the work done immediately and cheaper. Lol...these companies are hiring idiots these days..
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October 2023 by Kayla Jordan
Went to get an oil change employees were childish they don’t know how to drive people's cars as it seems…got my car back for them to say they hit my tire and it popped and they had to replace it with a new one which looked like somebody had already driven on it than just for all the oil to spill out my car causing me to have no oil.
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October 2023 by Rafa V
Took my work van at 7am on 10/14/23 for oil and tire rotation I called at 1:30pm & I was told it would be ready by 7pm let me rephrase back to the beginning there was no cars ahead of me and how is my truck going to be worked on till 7pm when it was brought to them early I have other things to do never again will I go here.
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October 2023 by Ginger Mallette
Omg, I will never bring my car back to Firestone on Wallisville! Frank is an upstanding guy but the other guy is rude, and actually lied to me when I called about my car, “it will be ready when it’s ready, I’ll call you.” When I hung up he called my husband and told him his car was ready. I take that as an insult to me as a woman. It is my car! In my name! I will use Firestone but not this one. What s rotten mean man!!!
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September 2023 by Leah Martinez
I highly recommend this Firestone! Bradlei was amazing! We got there an hour and half before they closed and he made sure to still give us amazing customer service. I was having AC issues and they were able to diagnosis the issue and resolve it even though they had to stay a bit after they closed! Please if you are having AC issues go see them! For $10 they will diagnose the issue and I truly do trust them. They definitely have a forever customer here.
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August 2023 by RJC
Terrible and sloppy Discount tire doesn't leave your tires like this nothing but lazy employees at Firestone at wallisville everybody needs their attitude check.
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August 2023 by Carlos Martinez
I want to give a big SHOUT OUT to Frank, Bradlei and Kenny for there customer service towards me. The staff really made me feel welcome and listen to what I had to say about the issue that my vehicle had. Thank you guys!!
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August 2023 by C Williams
These guys are super If you have any tire or general maintenance needs for your car pay them a visit!
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July 2023 by Belinda Blevins
I am not satisfied I took my Jeep down there to have the air conditioner fixed and it's still not blowing right and they will not do anything about it.
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June 2023 by Top Notch
I went in for a wheel alignment because I had a serious death wobble issue. They told me it would be a while but if bring it in before 3pm today it will be ready by 7pm. I left at exactly 6:55pm and on my way home I was very happy that I could drive safely again and it took care of the death wobble issue. Great group of guys…Service: Wheel alignment
