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February 2024 by Amarilis Alma mota
I'm Amarilis mota, on the 2/26/24 I stopped by Firestone and a man ? name ADRIAN was ?%Customer service with me, any Questions about my AutoTire I Asked, his Explanation was Great and professional to help me, I need Only 1 Tire, but his all Explanation about it, I get 4 TIRES, so I'm happy ? ?
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February 2024 by R G
Pls don’t bother bringing vehicle to this Firestone. They are very dishonest and reading previous reviews I can tell the corporate doesn’t care about fixing it either.
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February 2024 by Darin G.
Horrible service experience. For the 2nd time, scheduled an appt for a routine tire rotation and alignment for a set of Bridgestone truck tires that I bought from Firestone. And for the 2nd time, while I set a reservation for 1:30 and promptly arrived, I left for errands and when I returned 2 hrs later, the service person was just then raising my truck on the lift to work on it!? I stopped him (I was up against a hard stop for another commitment/meeting), for it would have taken another 1 1/2 hrs. I left and will NEVER return to this Firestone location. Horrible service and lack of honest communication.
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February 2024 by Carmelo Gonzalez
The service is very good, the treatment is incredible, their recommendations regarding services are very good. I recommend them 100%
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February 2024 by Tiara
Norman was great and super helpful. Definitely recommend
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February 2024 by Bronco Dave
Came in at 5PM with a split tire and had two tires replaced before 7PM. Very fast and competent
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February 2024 by Broderick Peoples
Great service and a great service advisor. My experience was really top notch this location.
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January 2024 by Gaylon Barkley
Good location. Seem to get the job done.
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January 2024 by Rebecca Lampasa
The customer Norman was very helpful
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January 2024 by Imene B
Great service
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December 2023 by Christien Hughes
They were courteous and the work was done properly. I got what I asked for. The guy up front was forthcoming with information to other customers in the store (my request was simple and needed no explanation). There was even a grumpy old man in the store who was pacing and muttering and he left satisfied. Definitely recommend this place for service.
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November 2023 by Denise
Went a couple weeks ago to get my free wheel alignment but as you know "it's never free". There is always going to be something. I was told I need my two inner tire rods done and that they can do it right now but I declined. Took it to a mom and pop shop that I've been to a few times and asked them for a quote and told them what I needed. They came back with the diagnoses that I needed ONLY ONE of my tire rods changed not both. Just sick of the dishonesty when there is more than enough business for cars needing work that you feel you need to get an extra dime from me.......
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October 2023 by Ayyappan
I visited this place for oil change over the weekend. It took long hours to get it done. May be, they will get better soon. Some of the reviews here are old too, I personally thinks that the time change everything, to be exact everything is bound to change. So, old reviews can be revised. Fine, my experience was good. I felt they were honest in doing the business. I had pleasant conversation with 3 staffs. I even felt comfortable and protected. Because, they were not trying to sell me unwanted things. Instead, they quoted the price upfront truthfully. I think it is a must to have for a business to stand for a long time. Never to forget, good staffs are the most important part for any business.I would recommend this place to go for your car care.Also, Firestone have a competitive price and even price match for their loyal customers to enjoy the full benefits.Finally, thinks are changing around us, I think if they conduct car care sessions for the car owners to better understand their car to run it for long time. This will increase the awareness and give stress free driving.Overall, I wish the stars to go up and up with more customers get served better here.
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October 2023 by Tina Henderson
Horrible Service! Go see Norman, Corrie and Andy! Editing my original review. Do not go to this location. They charged me for services I did Not receive. Reading previous Reviews, same complients. An investigation should occur.
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October 2023 by Edison Imasuen
The customer service I received was super good.
