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November 2025 by Jose Zavala
Friendly service and prompt attention.
Brandy was very helpful
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November 2025 by Apolonia Rivera
Mr. Boundreaux was very nice and explain to me how fixed the problem.
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November 2025 by Pamela Parker
Trying to close a POD account that was opened by mother at Westview branch and have just been informed that I will have to drive to Timbuktu main office to close account. Other choice is regular mail. Didn’t even offer to send a check overnight express mail. Sister lives out of state so I guess she will have to risk USPS and lose interest for the time it takes to arrive.
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November 2025 by Mary Sosa
Adriel was great and very helpful in my visit and handling my my new personal loan application and maneuvering around my new bank account information!
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November 2025 by Catalina Garcia
Ms. Villalba was very helpful and kind.
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November 2025 by Màribel Gomez
Zina....was awesome. In all FCC has great customer service
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November 2025 by Elena Jackson
Gerald Brooks one of best help ,knows his job
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November 2025 by Neiosha
Gerald Brooks was great. He helped us clear the account up. Very patient.
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November 2025 by Dawn Taylor
Maria Contreras is very friendly. Service was excellent.
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November 2025 by Emily Umana
Yasmin attended us today and she was so sweet and nice. Very attentive and got all out questions asked. Definitely recommend coming to this location for her.
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October 2025 by Patti Borgman
Yazmin was pleasant and knowledgeable. Excellent experience.,
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October 2025 by Katherine B
Edit again: the only thing that got this removed was naming the account something rude. DO NOT OPEN CREDIT CARDS HERE. they tell you to do everything online and do not actually want to assist. Veronica and Yazmin are two of the most inept customer service reps I've met in my life. I work customer service and filling out paperwork was not this difficult. I work 8-5 on the phones and they refuse to call me when I am not actively on the clock myself regardless of the times I told them not to call me before 5 for literally nothing.
Edit: the manager Veronica reached out to me to make an appointment and apologize. I told her we can find time next week to meet. Little did I know she opened a secured savings account for me under my profile and moved money into it without my consent. I am now forced to leave work again to go to this office. These people are horrible.
Yazmin Martinez met with me about opening a card this last Friday about a credit card. Many reps have tried to file for an unsecured card for me in spite of this being my first one (whoops) and having 0 credit history First Community will not give you one if you make near poverty wages for obvious reasons. She ignored me and my guest when we said we have the $500 to put down that day Friday for a secured card. 5 days later I get an email about being approved for a loan I did not ask for and yahoo reads all hyperlinks and it said it was for a 5 year mortgage. I had the displeasure of receiving a call from Yazmin about the secured card and when I expressed displeasure with receiving an email about a loan she told me it's not true and it should be a standard approval email for a card.... Apparently she has absolutely nobody else in her building that can discuss this with me in spite of being in a VP position. Completely unprofessional. Horrible experience.
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October 2025 by Paul Garcia
Cristal Hernández
I had an excellent experience working with Cristal Hernández while opening my business account. From start to finish, Hernandez’s was knowledgeable, professional, and genuinely helpful. She took the time to explain every option, answered all of my questions thoroughly, and made sure I understood every step of the process. I left feeling confident and well-prepared to manage my business finances. Hernandez attention to detail, patience, and friendly approach made what could have been a stressful process completely smooth and easy. I couldn’t recommend Cristal Hernández highly enough to anyone looking for exceptional banking service!
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October 2025 by Brianna Guerrero
Jawaun was fantastic!!! very knowledgeable and helpful 😊
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October 2025 by Amy Kirn
What a wonderful employee. Jawaun was so kind and extremely helpful.
