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November 2025 by Cierra Thames
DO NOT GO TO THIS LOCATION. They will waste your time. If I can give a negative star I would. I would not recommend this location at all!!! I received no help when trying to reopen my account. The older teller gave me the run around. Making excuses after excuses. I immediately went to the location at Joe V smart shop 7755 W Bellfort Ave, Houston, TX 77071. I reopened my account. Got a new debit card. I received excellent customer service at the 7755 W Bellfort Ave, Houston, TX 77071 location
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October 2025 by Jesus Winters
Luke my check ain't good?
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July 2025 by Jason Newell
I was assaulted here by their own security, and everyone culpable just hid behind lawyers and blamed the other guy
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February 2025 by Moniquee Dove
I visited this location for a problem I had with my debit card. I was so frustrated that I even had to drive there because it takes so long to get anyone on the phone. My teller was John Thorn, he welcomed and greeted me with a positive attitude and warm smile. I enjoyed talking to him while he fixed my problem. He was amazing.. Hey John! Thanks again for your amazing customer service.. I highly recommend that for anyone to go check him out.
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October 2024 by America Justos
I like it but why aren't they open on Sundays?
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July 2024 by Arturo Orduno
Excellent service, fast and friendly
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May 2023 by Ricardo Garcia
Bad place it's 10:20 and it's not open yet
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June 2022 by Mark Murillo
Neve pick up phone and coin doesn’t work
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January 2022 by Ms.Mariie Rocha
Hate coming here they are slow rude and have a horrible attitude but since its inside HEB I can do my shopping and banking but ughh thinking of changing banks
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November 2021 by Gilmer Velásquez
Very bad experience all the time they have a person serving and it takes at least 1 to 2 hours to get attended to
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November 2021 by Ms.Rocha Alejandre
Hate coming here they are slow rude and have a horrible attitude but since its inside HEB I can do my shopping and banking but ughh thinking of changing banks
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September 2021 by Edith Alejandre
Hate coming here they are slow rude and have a horrible attitude but since its inside HEB I can do my shopping and banking but ughh thinking of changing banks
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August 2021 by dread kev
My fav bank! Been with them for years now.
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March 2021 by Nito2452
Not happy. This bank takes so long. Waiting in line for 30mins and I'm barely half way there.It's funny that other people next to me are also complaining as well. Talking about how this bank takes forever . ?Never again coming here.
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February 2021 by Edith Roo
Hate coming here they are slow rude and have a horrible attitude but since its inside HEB I can do my shopping and banking but ughh thinking of changing banks