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September 2023 by D V
Hella broke people arguing with tellers make the line wait time longe than it needs.
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August 2023 by Verna K. Washington
They illegally placed Insufficient Funds charges against my Account and caused my bills to not be covered; when in fact, the statements clearly indicated that the funds were available. They are refusing to rectify their errors by removing those Insufficient Funds; make the necessary adjustments; and return my money.On another occasion, I tried to stop a payment and told their representative that I would pay to stop it. After she inquired about the nature of how I pay them, via, direct pay or credit card, I shared credit card. She then said no problem, you don’t have to pay, I will close that card and issue you a new one. She issued a new card with the same number without closing it, and the payment went through, therefore, I was charged. I made a complaint with them. After not hearing from them regarding my aforementioned complaint, I called and was told that the lady who handled this case did not do anything wrong. Shanking my head.Last but not least, on another occasion, I reported that $700 was missing from my account. Someone illegally miscalculated to take my money. Because I was so sick at the time, I did not pursue handling it any further.They need to be investigated, because they are targeting the elders and disabled people by intentionally miscalculating their money and charging them with Insufficient Fund and refusing to return it. They are constantly playing mind games.
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June 2023 by David A
The Blank Tellers are very helpful ??
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April 2023 by larry bennett
Friendly staff
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November 2021 by Sheila Cunningham
Slow tellers. Not concerned about long line of customers. 3 tellers working with some issue not related to customers in line. Thanking customers for patience does not excuse poor service.
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May 2021 by Baby-Joseph Miniclip
Very helpful and nice the line is mad long but I have the patient??
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February 2021 by Reggie Sawyer
To slow. Only two girls at the front.First convenience. Not at all. Line allow the way to where the vegetables at. They need one line for over 500 withdrawal and other for everything else.smh.
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November 2020 by Rob Noxious
It led me all over the place. Cheap as cheap as cheap does
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October 2020 by Juanita Renteria
The tellers have been helpful with my requests thus far. There is no ATM. The lines are long every Thursday and Friday. The line is in the middle of customers entering and leaving Fiesta which is alittle annoying. Lastly, it is a hassle getting to the bank because this store is surrounded by trains.
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August 2020 by John Smith
They are great at solving problems you might have
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June 2020 by Trey Place
The worst bank I have ever been too. Only left a star so I would leave my review but they never answer the phones can never get them on the phone and it’s always an hour wait in line and y’all don’t open till 10 so people have to be places like work and then you have to wait an hour in line you don’t have enough people working also I have transactions I’ve never even done showing up on my account on yawls end. Only left a star so I would leave my review but they never answer the phones can never get them on the phone and it’s always an hour wait in line and y’all don’t open till 10 so people have to be places like work and then you have to wait an hour in line you don’t have enough people working also I have transactions I’ve never even done showing up on my account on yawls end
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February 2020 by Jason Sauerwein
Yes I am trying to reach this location by phone but does not work I get the 1-800 number instead
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May 2019 by Dee Fills
Great bank
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May 2019 by asad kazi
worst customer service ever !
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February 2018 by Ashley P.
This bank is horrible ! Every time I go the line is long and there are no employees. It shouldn't take an hour just to make one transaction. Either the computers are down or someone has Called in. What an INCONVENIENCE!! Please get it to
