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November 2023 by Rory .Stringer
This is by far not my favorite branch, i avoid it at all cost. There is a much friendly branch across the street in Krogers
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October 2023 by Fro GT
Asked the bank teller to withdraw money from my checking account and she withdrew it from my savings. I got charged a fee for her mistake.
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September 2021 by Marilyn Nales Torres Science_ESL
They do not know that Puerto Rico is territory of EEUU, so an ID of Puerto Rico is an ID of EEUU. They ask for passport of Puerto Rico? (our passport is the same of EEUU). Also, they compared PR with Spain "we neither accept ID of Spain". Facing so much misinformation, they lost to open a savings account........... That is why history class is important.
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July 2021 by Johnny Keidge
I had wire today.It was,awkward service they did ..They don't know what to do.I had to come back to sign withdrawal.They called me after I drove 3miles away from bank.
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March 2021 by Heather Anderson
I been banking with this bank for many years there always friendly , helpful continue to banking with them for many years to come
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July 2020 by Christopher Bennett
Customer service is okay most of the time. Other than that, pretty decent for a bank.
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March 2020 by Mariela Camey
(Translated by Google) Very bad service have us waiting a lot ?
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February 2020 by Jacob Cho
I have been doing business with them for many years, I try to close account since no long needed but they are very easy on the opening account but when you try to close account not same as before and don’t want to close account with two form of ID (drive license, pass port). Think twice if you want to open account with them.
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October 2019 by Anna Montes
I really enjoy the banks services and checking accounts. Although their customers service is bad. They don’t greet you or acknowledge you when your in line.
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September 2019 by Sanil Williams
Y’all need to open earlier. That’s my only concern.
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July 2019 by Kimily Edmond
Oddly, banks usually are fake nice eager to get your money. Lucia was more than professional, she was honest and informed me of the fees and banking process clearly. HEB should not have a money service center only THIS bank. This was one of the best banking experiences I’ve had.
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June 2017 by Frank H.
IBC Bank or Yelp needs to upgrade IBC locations I drove to two different location using Yelp during high volume traffic and both locations have been closed for a while UPGRDE UR OPEN LOCATIONS PLEASE
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May 2017 by M&R Films
awesome staff
