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March 2024 by Pamela M.
EDITED WITH CORRECT LOCATION. 2nd time to visit The Woodlands location. Disappointed again. they were out of several fish I wanted again. However, I decided to get some cherry shrimp. I got home took them out of the bag and 4 of the 6 were dead and I'm afraid the other 2 are dying. looked at my receipt to see what their guarantee process is. THEY DON'T HAVE ONE. Four of my shrimp never made it out of the bag they were put in. I have never dealt with any place that didn't have at least a few days guarantee.
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February 2024 by A B.
I am delighted to express my appreciation for Alex's exceptional service at the Fish Gallery. His wealth of information and outstanding customer service compelled me to return repeatedly for inquiries. In fact, his assistance led me to make an impromptu purchase of a new tank, stand, and full setup. I am genuinely pleased to be a loyal customer and look forward to continued business with the Fish Gallery.
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February 2024 by Abel V.
I bought a Planet Aquarium from The Fish Gallery in Houston Texas after a couple of months the aquarium leaked and caused over 5k in damages to my home , contacted them no response horrible customer service !!
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January 2024 by Maranda A.
My fish tank was acting crazy, they sent Mike over to help out and he did an amazing job fixing my aquarium. And he's handsome too, I'll definitely be having come fix my fish tank everytime it messes up now.
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September 2023 by Griff Nonya
Inconsistent stock, lack of general knowledge, and prices are marked up 20 to 60% what you'd pay with another retailer. Absolutely zero follow up if you leave your information with a question. Go with aquarium co-op.
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September 2023 by Andre M.
As a new hobbyist I should've done my research. This place sold me a 65 gallon tank and stand with a fluval 407 for 1700. Later to find out this is WAY overpriced for something like this. Steer clear of this money greed business,
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July 2023 by Thomas Clark
These folks are professionals! Upon delivery to my business, a manager showed up to ensure I was satisfied and that the install went smooth. The two techs were exceptional in their craft and had all the proper tools and lifts to complete the install. Highly recommend!
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July 2023 by Eduardo M.
I called the Fish Gallery because I sought the advice of a professional concerning my big Pacu who was ill. Adam, one of the managers, walked me though the help and care of my fish and even though he seems to be slowly recovering, I am so grateful for him. He was nurturing, professional and very attentive to my distress. It's wonderful to have people who are extremely knowledgeable about fish and more importantly, their customers. THANKS ADAM!!!!
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June 2023 by Lisa A.
The African cichlid section is a disgrace and disgusting. Sick fish everywhere. Sunken belly, fish that are so beat up I'm shocked they're on the sales floor and tanks are filthy. The fish in their show tanks are gorgeous but the ones for sale are in awful condition. Their woodlands/spring store is nice but the galleria store should be closed down.
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June 2023 by Andrea Dea
They know their fish!A very nice boy was helping us out. I had done a lot of research before hand about what products to get and he was very well informed and had feedback for all of my comments/questions/concerns.I bought my first fish here and also got another fish at a large chain store (both betta fish) and keep each in their own 5.5 Gallon tanks. The betta purchased here is larger, happier and more responsive. There is a reason why you need to avoid those chains. Not to mention I found my betta here for $12.99! Super cheap!The prices of everything might seem high when you walk in and see tanks for $10k, however consider that they are quality and very large. If you want to buy Prime or even a fish, their prices are not only reasonable but BETTER than amazon.Update: this fish died 3 weeks after purchase. They do not have a policy for livestock… I ripped into the chain store for their betta… and it’s still alive. The fish were both kept in SEPARATE 5.5G tanks. This fish got sick and it’s color faded. I think it was making bubbles in the store, I tried to move it to different rooms and change its decor, it just wasn’t happy after 2-3 weeks. The last 2 days before it died were just heartbreaking.
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June 2023 by bert tee
Saltwater section is just depressig & not worth the drive. If you're into freshwater maybe but even I've seen smaller shops w/ equal variety if not more. Seems like they're focused on business accounts & not so much hobbyist. Staff is cool though, can't blame them for the direction of the store ??♂️
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April 2023 by Desiree Jones
Absolutely Stunning! The care and maintenance at this facility is really impressive. I came in with no expectations and walked away knowing it'll be hard to find another place like it. Everything clean. Prices are great . Staff is super friendly and knowledgeable. The only disappointment.....is I'm not local! ?
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April 2023 by Tyler Troutman
I recently had the pleasure of visiting The Fish Gallery's showroom and was blown away by the exceptional quality of their facility and service. The staff were extremely professional and knowledgeable, and were able to provide helpful guidance and recommendations on everything from aquarium setup to choosing the right fish. The facility was spotless and the aquariums were of all sizes, showcasing a range of exotic and hard-to-find fish. The management's years of experience in the industry were evident in every aspect of the operation, from the care and maintenance of the fish to the exceptional customer service. Overall, I highly recommend The Fish Gallery to anyone looking for a top-notch aquarium experience in Houston.
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April 2023 by Julie L.
Well staffed store that specialized in fish. They have a wide selection of fish supplies and various freshwater fish. Their saltwater section is okay and they have a couple of varieties of fancy goldfish. Their display tanks near the entrance is gorgeous, and it’s calming to look at them! They occassionally have discounted used tanks out in front of the store if you’re willing to put in some elbow grease to make them look sparkly new again!
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March 2023 by Stephanie Q.
This place is amazing. It's so much nicer inside than I expected. They have some great supplies and magnificent tanks. I was inspired
