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February 2024 by Mack Lewis
Always great service!
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December 2023 by Diego Gabino
Awesome
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November 2023 by Cj Frias
This is my favorite bike shop in Houston. The owner is a very no nonsense, straightforward, knowledgeable person. I enjoy getting my bike parts and repairs done at this shop. Located in Montrose, it’s very close to Downtown Houston and very easy to find.
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November 2023 by Paulina Sjöberg
This is my main, go to bike shop for my gravel bike, a Retrospec Amok. Not only do they have great pricing for service work but they are really there for you to help you thrive. No frills, no sales pitch, just a humble bike shop that will get it done. When I was veering towards buying something expensive or making some sort of modification, they would advise me that it wasn't necessary for what I was looking for or they would give me an option that works with my budget. I have had my bike serviced here multiple times, and one time when I had grabbed my bike and rode it for the next 10 mi, I got two pinch flats and I was stuck. Took the bus back to their shop and they replaced my inner tubes for free. Their customer service is amazing and super friendly. Definitely a place you want to stick to and frequent if you value good people, and honest business.
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November 2023 by Amer Ahmed
He knows his stuff. Came in with a broken derailleur due to a bad barrel adjuster, fixed it in 2 minutes. Prices were very good
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September 2023 by D S
Brought my $2500 Priority 600 with a Gates carbon belt drive and a Pinion Gearbox. Had a flat, was very far away from home. They didn’t know how to remove a tire off a tubeless ready rim. So they used brutal force and took multiple chunks out of my brand new rim. I didn’t notice it till I got home.Was trying to get them to fix it the next day. Owner offered me $20 as a compensation, and was trying to make it look like it was my fault.I DO NOT RECOMMEND THAT BIKE SHOP.
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June 2023 by Barbara Chambers
Great price for tune up and quick service. I highly recommend this business.
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March 2023 by Thane Vallette
Great customer service. Reasonable prices. Fixed my bikes very quickly
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November 2022 by Fernando Hernández
Fixed my broken bike chain in timely manner with special care in finding a good replacement chain. I will be using their services again
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August 2022 by Patricia S.
Great staff. Friendly and helpful. So far, quality of work has been great. I recommend them for repairs and maintenance. They have a nice selection of bikes to purchase with a decent amount of accessories.
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August 2022 by Robin White
10/10 would recommend. I was in the market for some higher BMX handlebars for my SE. I called around to multiple shops but there was something different about Fletcher Bike Studio that stood out. When I called the other shops, I asked for what I was looking for they checked, didn't have and simply hung up the phone. However, when I called Fletcher Bike Studio the gentleman who answered the phone (rude of me not to get his name) was very helpful, attentive and offered other solutions to my problem. He offered to have me come by the shop, access my bike and see if there were other solutions to help me with my problem. I could easily order the bars online but I wanted them ASAP for a ride that night. But sometimes going local is the way to go and I'm so happy I did. I arrived and it was all hands on deck. I'm new to biking and I'm still learning. When I had a question, I didn't feel like they were man-plaining to me at all. I'm a people person and the two gentleman that helped me were very personable. I was in and out in less than 30 mins. You can't beat that. Thanks again guys, you rock!
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May 2022 by Kevin Gewargis
As an individual that would consider himself an amateur at the sport of cycling. It was refreshing to hear Colter’s expertise on my problem. Normally, there is a stigma of how you are treated because you are new to something. You won’t find that kind of treatment here. His breakdown and customer service skills are renowned. Make sure the check them out if your new or just getting into cycling. Ask for Colter!
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May 2022 by chris casey
Kevin was extremely helpful and accommodating in my request. I came in with a product (in line skates) and he helped in removing the wheel bearings. He was friendly and willing to lend a hand. I also picked up a helmet. I highly recommend Fletcher’s and commend the personal customer experience.
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May 2022 by Yhoni Keleta
The crew at Fletcher Bike Studio were knowledgeable, personable, and very professional. I originally asked for the Full Overhaul thinking I needed the works, but a quick glance at my bike and they knew I probably didn't need that. A few days later I picked my bike up, which they had looking and feeling brand new, spending only about half of what I originally budgeted.Definitely my future go-to bike shop in Houston!
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May 2022 by Blake Erbes
I brought my 2018 road bike in for a flat tire and decided to get a full tune up since I recently started using it to commute. I just picked it up and it looks and rides like a new bike! Great customer service and a convenient location, I’ll be back!
