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November 2023 by Debby Martinez
I can’t speak on the ordering process/customer service, these get dropped off to me as a surprise.(ordered online) delivery process is short and simple interactions. I can speak on the arrangements themselves, they’re so beautiful. I feel like they were made with love. ?
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November 2023 by Ayeshia
Great Customer Service…didn’t have what I was looking for but the florist Debra took out time to add the color of the ribbon I need to come close to what I was looking for. AMAZING!!
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September 2023 by Amit Garach
The lady who owns the place is nice but the product sold isn't. I bought a dozen roses at the crazy price of $35. I asked for flower food, she says she doesn't have any and that she "can guarantee if you change out the water daily they will last 7 days." You're a floral shop you should carry flower food. It's been one day and these things look horrible. I can buy better roses at HEB for half the price.
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September 2023 by MARIA Perez
Very good place to shop very nice staff
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September 2023 by Jaime Tellez
Real good place for flowers on the go!
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June 2023 by Jaxies Annette
The standing spray I spoke to Mrs. Dixie and Mr. Melvyn about turned out BEAUTIFULLY! I was unable to contact them via phone Thursday due to power issues. After speaking with them Friday, they did everything possible to deliver a gorgeous standing spray with the colors and flowers I requested for the funeral service today! Incredible. Thank y'all for being AH-MAZING!!!Also, their prices are very competitive, but don't worry: Quality and beauty aren't sacrificed. You need to call Flower Box for your next floral arrangement!
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June 2023 by E Am
Title: Disappointing Experience at Flower Box on Gulf FreewayReview:My recent visit to Flower Box on Gulf Freeway was nothing short of a frustrating and disheartening experience. From the moment I stepped into the store, it became apparent that the staff members were rude, uncaring, and completely aloof to the needs of their customers.Upon entering, I approached one of the staff members and politely inquired about a specific plant I was hoping to find. Instead of offering any assistance or even a hint of enthusiasm, the response I received was incredibly dismissive and condescending. The staff member bluntly stated, "Only what you see is what we have." This reply left me bewildered and frustrated as it provided no helpful information regarding their inventory.The overall attitude displayed by the staff was completely off-putting. It seemed as though they were more interested in their own conversations and personal affairs than assisting customers. The lack of attentiveness and willingness to help was highly disappointing, especially considering the fact that I was genuinely interested in making a purchase.As a customer, I believe it is reasonable to expect a certain level of professionalism and courtesy when visiting any retail establishment. Unfortunately, Flower Box on Gulf Freeway failed miserably in these aspects. The staff's rudeness and aloofness created an unwelcoming atmosphere that made me regret stepping foot in the store.Customer service is a vital aspect of any successful business, and it is clear that Flower Box on Gulf Freeway has a long way to go in this regard. I left the store feeling frustrated, ignored, and completely unappreciated as a customer. It is disheartening to see such a lack of care and consideration for patrons who are genuinely interested in supporting their business.Based on my experience, I cannot, in good conscience, recommend Flower Box on Gulf Freeway to anyone seeking a positive shopping experience. The rude and uncaring demeanor of the staff, coupled with their aloofness and condescending replies, create an environment that is far from inviting. I strongly advise potential customers to look elsewhere for their floral needs, where they can expect to be treated with the respect and attentiveness they deserve.
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June 2023 by Katherine Myles
Was given an Great price on my flowers it was delivered as promises they look real beautiful.
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May 2023 by Dennis Elie
I usually do not leave reviews, but my experience today was very upsetting. Wife ordered flowers for Mother’s Day celebration. When she arrived, they gave her a funeral spread. Although she stated that the order was not correct, they refuse to change it. I drove back up there with my wife and informed them that this is not acceptable. I ask them to place the flowers in a vase. They did so and charged us 30 dollars more for the vase. And didn’t give back our funeral spread holder! Given we were short on time, I had to take what I could get… subpar flowers and an extra $30 for a vase. Not going there ever again!
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May 2023 by fortunato batres
I walked in, saw a bouquet of roses. That I couldn't say no too.
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April 2023 by Gloria Mendez
They do amazing work
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February 2023 by Dorli B.
I ordered flowers from Flower Box a year ago, was billed for them and they were never delivered to a funeral in the area. I gave the florist the benefit of the doubt, because the family may have been in grief and not seen the flowers. I just called to place an order today, but needed some help with the website. The woman I talked to was RUDE. I went to another florest and was very happy with them. I will never order from that florest again.
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February 2023 by Camilo
Great customer service and cheap prices
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January 2023 by Kevin Winter
Dixie was so awesome helping me with my order. I called from Illinois to get delivered to a hotel and she was super helpful.
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November 2022 by John and Katie Ligon
Would like to thank Flower Box in the quick response and awesome service in getting a last minute flower arrangement made and delivered to my wife for our anniversary today. Thanks so much and will be looking forward to doing business in the future!
