-
November 2023 by Miguel Marban
Best prices
-
August 2023 by Jessica Trejo
Excellent experience, manager & employees had great customer service. It was a very pleasant overall shopping experience with my kiddos!
-
May 2023 by janey thompson
my disappointment with the service I received at the Kids Footlocker store located in Willowbrook mall is unmatched. My recent visit to the store was one of the worst shopping experiences I have ever had.The customer service was extremely poor, and the staff was unhelpful and unfriendly. I was in need of assistance in finding a specific shoe size, but the employee Martin barely acknowledged me and gave me a dismissive wave. I had to ask several times for help before they finally decided to assist me.To make matters worse, I felt uncomfortable with Martin's behavior towards me, as he seemed to start flirting with me and acting inappropriately. Once I made it clear that I wasn't interested, he kept pushing me to buy the shoes as quickly as possible. He even tried to sell me a different shoe that wasn't even my size, claiming that it was the last one in stock. I also witnessed Martin selling shoes to customers who paid via cash app, which seemed unprofessional and suspicious.Overall, my experience at this Kids Footlocker store was highly unsatisfactory, and it has left me with a negative impression of the store. As a regular customer of Footlocker, I am deeply disappointed by the lack of professionalism and customer service at this particular store. I hope you can take appropriate action to ensure that such experiences do not happen to other customers in the future.
-
August 2022 by Vick
Customer service is bad, seems like they don’t like their jobs.
-
August 2022 by Vickie P
Customer service is bad, seems like they don’t like their jobs.
-
June 2022 by Ali Rodriguez
Amber was freaking awesome! Great customer service. We asked her for a few sizes and she’s got us what we needed.No grumpy face or attitude. She was happy to help and that goes along way. Thanks a bunch for the cool shoes
-
June 2022 by Thomas Davila
Had all the fly kicks for my kids and babies. Friendly staff. Keep up the good work!
-
May 2022 by Janinne G
Loved this store, very friendly young lady staff member and very helpful,Prices of clothing a little expensive but lots of choices in styles, also good choices of shoes however a little pricey.
-
July 2021 by antwoine marshall
Very limited selection for kids. The Assistant Manager isn't trained very well at his duties. He made the visit unpleasant. However, the other workers were pleasant and helpful.
-
July 2021 by Kassie Johnson
The associate was very helpful!!
-
June 2021 by Ceeboy ForLife
the guys helping pick shoes were great but the ladies at checkout were too distracted joking around they didn't care customers are standing infront of them watching their unprofessionalism take place. it's fine to joke but can you do your job while doing so? the staff is getting younger.
-
April 2021 by Tinnae Patterson
They didn't have my daughter shoe size, but they offered to order them for me right there. They all were helping someone and still asked if I needed help as well
-
February 2021 by G G
I love love shopping here Tae is awesome but so are all the other associates, they are personable with great personalities. I love the selections and affordable prices
-
March 2020 by Tiffany Samone
They were so helpful and thoughtful and when I needed something they were quick to help regardless if they were assisting another customer and if they were they would politely say just one minute please. I would definitely recommend and go back to them
-
September 2019 by Geovanny Menendez
Perfect