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October 2025 by Patrick McGee
Fossil in Willowbrook offers amazing service and amazing assortment of products. Go see Michelle and she will get you taken care of. She goes over and beyond.
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July 2025 by Doug Regnier
Just left the Fossil Store in Willowbrook Mall to buy a watch my son-in-law wanted for his birthday. Michelle helped us with our purchase. She was super nice and helpful. She showed us all the styles of watches. Michelle made our experience over the top. She is wonderful. Go see her.
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May 2025 by LucyLu
Great customer service experience at Fossil store. Mishelle assisted me with my purchase and made the entire experience very pleasant.
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May 2025 by Myeesha Williams
Usman and Isabella were awesome! Very patient and helpful; great customer service!
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May 2025 by Rae P
I received excellent service from the gentleman at the Fossil store in Willowbrook Mall.
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May 2025 by Jarely Leal
entire staff was amazing and super helpful. probably my favorite fossil location yet
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May 2025 by Minerva Gonzalezrangel [HMS]
Michelle & Isabella really made my day, they are amazing they helped me all the time and made my experience amazing
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May 2025 by Paula Nichols
Great service and super friendly salesman!
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May 2025 by Dale E Clark
Sale person was excellent. Always helpful. He makes the store.
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May 2025 by Libni Escalona
Had an amazing experience at Fossil, Usman helped us out so much super nice and friendly! Make sure to ask for him 😊
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May 2025 by Ami Escalona
Came in to this Fossil store for a Mother’s Day gift and Usman was a big help!! He helped us in everything… deciding, letting us know our options and overall made the experience easy and enjoyable! If y’all ever come to this location make sure to ask for him! 😌
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May 2025 by jr_24_
Isabella was great!
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May 2025 by Xavier Perez
Isabella was really helpful returning my defective watch to get a new one. Excellent customer service
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May 2025 by Pam P
Usman was very helpful and patient while I decided which watch was the best. He told me I could engrave and sized it for me. Michelle was also helpful.
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May 2025 by Juanita Thompson
Isabella was very sweet! She help me and did it with a smile
