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March 2022 by O K.
Not sure if i will ever go back to the town and country location have shopped and spent a lot of money and walked in tonight at 4:56 and was given horrible looks and not helped at all we walked out at 5:01 because of the lack of interest in helping . i have loved French cuff and their brands and the service but didnt appreciate the lack of customer service and disrepect. we didn't realize the store closes at 5 and are leaving on vacation in morning and wanted to buy a few things. when shopping in a boutique the part that is most enjoyable is the customer service . not sure who the manager is but this was unacceptable .
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November 2021 by Brandon Wilkinson
My go to place for my girlfriend’s perfume! The ladies that work there are always polite and helpful.
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April 2021 by Karen W.
I thought the experience was pleasant and I bought several expensive items including a $180 blouse that was marked down to $108. A week later I tried to exchange the blouse. The salesperson immediately handed the item back to me and said they do not make exchanges or returns on sale items. While every other boutique in the area including the one next door does offer a pleasant exchange return policy this store chooses to treat a customer rudely without hesitation. I informed the sales lady I had not worn the blouse as it still had the tag on it and I would purchase other items as well. This made no difference and she said so. No returns no exchanges the answer is no no no. I said I will not be coming back and she was fine with that too. Rude.
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February 2020 by Sarah C.
French Cuff is a Houston boutique chain, love to support local small business. I have bought a couple of pieces in the past from this store, all pieces are quality and keep well. Everything I have ever bought I've gotten so many compliments on. Store is well lit, easy to navigate through, and not overwhelming, dressing room area is well lit so you can really see what you're purchasing before you decide to buy. French Cuff is not a return friendly store. So make sure you truly love what you purchase before you take it home. Customer service is okay, everyone helpful for the most part but that's it just mediocre. Overall French Cuff is a boutique I will frequent as a go to customer for my less causal outfits to purchase.
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January 2020 by Belinda Bailey
Love this store! The staff are so friendly and helpful and the merchandise is so chic.
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May 2019 by Katie H.
It felt like walking into an overpriced Francescas. Slightly disappointed in the visual merchandising of this store. It makes it difficult to browse.... several different styles just lined up, mixing brands and colors. A lot of denim, when I hope hoping for a larger selection of on trend pieces. The new Woodlands location is more pleasing to the eye and easier to shop.
