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March 2024 by Victor Hermosa
1 star for how many times The ATM machine has worked, notice I said machine. It has a huge parking lot with only 1 ATMmachine. Even though I'm on the account they won't even let me withdraw inside. If I could give lesser stars I would.
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October 2023 by ALBERT R3
The layout resembles an Apple store. Refreshing banking with a great atmosphere. I'm pleased
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December 2022 by Maria Trevino
I have been with Frost Bank on Broadway for over 25 years. It changed from Harrisburg Bank to Frost bank, I've met some wonderful employees that are now retired. Also I like the live customer service when I've called them. My parents banked there also for many years.
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December 2022 by Erika Ortiz
The best bank I ever had in my life. The customer service is extraordinary, actually everything is extraordinary in this bank.
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March 2022 by Alex Besov
Horrible customer service. I wanted to open an account and they refused me because I needed a cash advance from my account at another bank. Then I said I am recording this whole mess and will report them to appropriate agencies, their security guard shows up and says I cannot record inside the bank. This branch is garbage and needs to be shut down. Don’t go here. Went to First National Bank to do cash advance right after, before I even asked to open an account with them they suggested opening an account with them to be able to cash advance more.
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February 2022 by Robert P.
Excellent full service bank
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December 2021 by JAR Transportation
Awesome banking
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December 2021 by Igor Slavnic
Horrible treatment at this branch. Noe accessed my account without my authorization, called asking me strange questions. My account is now frozen until things get sorted out. I feel very violated. Did not expect this.
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August 2020 by Gitana Susanna Michelle Askgitana
This branch has outstanding customer service and employees. I even appreciate a security guard that majes me feel safe banking there. Liz Jimenez and Árele are excellent banking agents. If you are looking for a bank where not just a number but are treated as an individual I highly recommend Frost Bank. They know you by name and even my voice when I call. I also recommend them for auto finance some of the best rates and fastest service I Have ever received was in and out within 15 mins. Thank you ladies thank you Frost Bank for actually adhearing to your core values. My mother was with me that day and was very impressed. She remembers the Frost brothers when they first started out she didn’t imagine the outstanding customer service.
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March 2020 by Salvador Rodriguez
Friendly and knowledgeable employees that are ready to help you before you even park your vehicle in their parking lot.
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January 2020 by ALICIA GOMEZ
Wonderful customer service every time I visited. They truly handle your issues with high importance! I've been with them since 99.
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May 2019 by Cheri FORNARIS
I recommend this bank to Everyone! I love my Frost bank and the employees are always so nice and helpful
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January 2019 by Nancy Roman
Great customer service.
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December 2018 by Veronica montiel
Good bank.
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August 2016 by Oren Chris
Great atmosphere
