-
October 2025 by Brittany Bennett
Juan was amazing! Offered help soon as I walked into the door no hesitation. Was so nice and kind to me and my daughter. Got me everything I needed within seconds. Thank you Juan !!
-
March 2024 by SNATCHED HER
Let's talk about how I was racially profiled on yesterday,karren refused to open my bank account and also threw my driver's license away. Please save your time and energy if you're a young African American. Frost bank is not for you.
-
February 2024 by W
Customer service is 11/10
-
October 2023 by Clency Molina
Very welcoming, attentive and very fast service to be received, thank you very much
-
September 2023 by Gator Chris
Great Bank!
-
September 2023 by Yunet Regalado Romero
I give it one star because there is a Hispanic Hispanic worker who is very unpleasant, especially with the people who are going to collect Checks with a Cuban passport, a lot of discrimination on her part, it is already the third time that it happens and it is only with her, the others do not They have no problem, very bad.
-
August 2023 by n Cis
I to open an account with them and this lady was completely rude with meMaybe cause I’m Hispanic… I do have money to open an account
-
August 2023 by Willie Rodriguez
Quich and easy check cashed
-
May 2023 by Barbara T Lewis
My aunt is always banked with Frost. She introduced me to the Frost Bank in another city. I found this location closeto me and absolutely love it. They are professional and courteous. They always have a smile!
-
March 2023 by Brenda Mathis
I love my bank ,no problem with them
-
September 2022 by Syed Ahmad
Maria is excellent team member.
-
September 2022 by Angry Angler vs Acrobat
Gave an account called later told me they made mistake I would have to pay first then they closed my account
-
July 2022 by Lexi
Went into get a cashier check/MO as usually & was questioned by a woman today that was very unusual from all the other times I have came in. I tried to call the branch to speak with a manager but no answer. I was questioned by the teller unprofessionally asking me where did the money come from that was in my account(not that it thousands of dollars) but I answered her from working & then asked why was I getting it out today it had just deposited the day before. I then ask why is there a problem. That is what you guys preach to pay individuals 2 days before pay day. I am 110% sure she was questioning me like it was fraud or something. I mean these questions were inappropriate & I don’t know if it because I am a black woman but this was disturbing to me. I have came to this location several times & have never been questioned like that. But this never happened to me all the times I have been here. When I am able to next week I will be pulling from my account here & closing it. My mom & grandmother have banked with you guys for over 30 years so I thought you all treated each other equal but I see that is not the case. Bad workers like this give the company a bad name. I am still upset about this & this happened to me 6 hours ago. Speaking from my experience. My teller was a Spanish lady with long dark black hair/plus size.
-
July 2022 by Rogelio Pena
Always very helpful . Very knowledgeable employees. I love this place . No machines to talk to . You always talk to a real person . They offer very clean restrooms free coffee and cookies and knowledgeable representatives. What more can you want . They may be small but a very strong bank for the customer .
-
March 2022 by Dan P.
Excellent bankingHave not found a better bank, great customer service.
