-
June 2024 by Tee Will
Best decision I ever made opening an account with Frost! They are always so polite when I enter the facility and provide courtesy calls for questions and or concerns. I love that! 10/10 highly recommend. Thank you all!
-
May 2024 by Jessica Johnson
I was excited to open an account with Frost bank. I came Friday afternoon on my lunch break and waited the whole hour to be seen. I let the rep know I had to leave because I only get a hr lunch. So today is Saturday and
I rushed all the way to the frost bank on 1960 just for the two to tell me I couldn’t open an account due to it being 12:30 pm. I did the most to get here before 1. The rep suggested to use the website but the website is not working. I’ve used my computer my phone, chrome and Microsoft edge the website does not work. I’m convinced Frost didn’t want me to open an account. I just thought that was very inconvenient customer service
-
April 2024 by Jess Rabb
I was excited to open an account with Frost bank. I came Friday afternoon on my lunch break and waited the whole hour to be seen. I let the rep know I had to leave because I only get a hr lunch. So today is Saturday andI rushed all the way to the frost bank on 1960 just for the two to tell me I couldn’t open an account due to it being 12:30 pm. I did the most to get here before 1. The rep suggested to use the website but the website is not working. I’ve used my computer my phone, chrome and Microsoft edge the website does not work. I’m convinced Frost didn’t want me to open an account. I just thought that was very inconvenient customer service
-
March 2024 by Scott
The whole crew here is awesome. The best service, each and every time.
-
November 2023 by MsRebeccaLovely
I had a very detailed Review about about my experience and they deleted the review, y’all Caucasian guy was discriminating against my husband and I. The office they too us to open the account looked like a big conference room, he didn’t explain the products or anything, I work in finance so I know how it’s supposed to be, he told us that we should know what we want already, or that we should have looked online. He didn’t open our accounts I was appalled I called his manager, the manager said they were a small time texas bank and they had the right to refuse serive, that is true but it must be warranted. The guy was upset and refueled to open our account because I asked him to go over their products. He was not friendly. Also it seemed that he was about to go to lunch when we walked in. All in all it was not a good experience.
-
March 2023 by Me T.
Truly in a category of their own!! All other banks should use Frost as their model to want to achieve!!
-
January 2023 by Eric Lindner
Exceptional.
-
September 2022 by Kana Le
Great helpful staff
-
August 2022 by Saul
No appointment needed. Everything works! Very nice branch.
-
May 2022 by Mandy Allen
Super friendly staff!
-
April 2022 by Kevin Le
Great helpful staff
-
January 2022 by Miesha Tate Ander
Absolute best banking experience I've had in a long time— SO happy I switched! Professional, amazing customer service. Flexible products for personal and business needs. The team at this location is fantastic.
-
July 2021 by David Marmolejo
Moving from Wells Fargo after 8 years to here is just a HUGE relief, I was going around town looking for convenient banks, something that lets me walk in without appointments, see a representative as quick as possible, a mobile app, reps on site, the works! all while being extremely close to my job and home, and walking in, it felt like a weight from Wells Fargo was lifted off my shoulders. Chris Crowdrey handled everything so effortlessly, answered my sporadic questions down to a tee, he was friendly, respectful, positive, honest and intelligent of all products offered. I can't wait to start my financial journey with them!
-
February 2021 by Lisa Parkerson
My husband and I both set up business accounts at this location. They are fast and friendly. Robert set our accounts up and he did a fantastic job explaining everything. Very professional and knowledgable. It was an easy process. We highly recommend this bank. It has a small town friendly bank feel that you just do not get with the bigger banks. We look forward to growing our business with this bank!
-
February 2021 by Sirenia Quevedo
Danny was awesome! Took care of all our tasks with our personal and business account. Thank you !
