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January 2024 by Darby “kitkatthekat”
The worst people work here.
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January 2024 by Shandra Obryant
My husband is a frequent visitor
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January 2024 by Joel Johnson
I have Mario kart now. Thank you GameStop ?
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January 2024 by John O'Dell
Helpful staff✅?
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January 2024 by Kemond Deshaun
Manager lied and said they were taking buy backs then when I got to the store said he never said that. Hmph lying POS
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January 2024 by Shelby W.
Went to buy a requested gift and there was a sign on the door "Left at 2:50, be back in 1 hour 15 minutes". Could have been an emergency or a long lunch break. That's pretty specific to know you'll be gone until 4:05. Do better Lake Jackson Game Stop.
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December 2023 by pradabae
1st time here was pretty chill & service was cool used to be my fave go to for anything i needed. but most recent experience they def do not like doing RETURNS. even with all brand new unopened stuff w/ paper receipt, they made the return process hell & cranky for no reason. quit it
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December 2023 by Joseph Mather
They didn’t have the item I wanted, and didn’t even offer to look at other stores. Just poor customer service
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December 2023 by Jamar R.
I had just left a nearby GameStop that informed me the system was down. I was trying to attempt a trade-in on a cellular device. They informed me that I could go to another location at this time. When I arrive to this location I was informed they don't do trade-ins prior to closing, the process is only 10 minutes and why did the neighboring GameStop didn't inform me of this instead of sending me to this location? I feel like the man behind the counter with the glasses was lying and did not want to service me for whatever reason. And also insisted he couldn't at least tell me the value of my phone but I went on the website and it's only a 10 second process I would not recommend this GameStop.
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November 2023 by M Ester
Never answered the phone so I could check if they had a game. Got the store they DID NOT have the game and the dude behind the counter was on his phone the other guy was helping a customer at first but still never got any acknowledgment of my presence
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November 2023 by Valarie Barrios
Nice & friendly in store but terrible at answering the phone.
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September 2023 by Justin Lummus
They do not know how to answer the phone, horrible service... pathetic employees
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September 2023 by GHOST RIDER
Friendliest and family oriented GameStop around.
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August 2023 by Bryan H
Good selection, but some of the games they have for sale are so bad, they should not even be on the shelves.
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July 2023 by Dee W.
Very helpful, offered suggestions, took time to talk to an eight year old and answer questions.
