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February 2024 by Josh Sissom
Go to target, they have the same selection and employees won’t lie to you so they don’t have to work
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February 2024 by rick
Great place for all your gaming needs. Most the time they have discounts on stuff they have in store. Always worth to stop by and see what they have.
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January 2024 by Barry Bihm
Good place to get games at a decent price.
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October 2023 by Valisha Bradley
My son loves his game
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October 2023 by Manuel Salas
Pretty much your average GameStop, but considering where it's located, it is a bit nicer than other locations.
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July 2023 by Abad Flores
Worst service I’ve received. The guy was rude to me and customers before me. We were inconveniences to him it seemed. The customers before me were checking out and went to look around again. They brought another item and the guy told them “I literally asked you if you wanted anything else.” I didn’t want to deal with him at that point, but I was picking up an online order. He gave me some sass, handed me the items and didn’t give me a bag. Dude, quit if having a job is too much for you.
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July 2023 by Youdontknowme pleasestayaway
We've been waiting for 20 minutes. That's the longest restroom break ever. It's too hot out here!!Called and they just hang up on me.Disappointed
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May 2023 by James Garza
Lady with green hair was helping us checkout and then started talking to a whole other customer and sta5ted putting his information in like we weren't just checking out.
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April 2023 by triston wilson
Helpful staff. Wide selection. Prices are a bit high compared to most stores
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March 2023 by Unicorsito
Bought a “new” Nintendo Switch OLED it was used. I paid for a new one they did not let change it for a new one or refund my money. Insane this company should be closed! Trash store and service is the worst! Never GameStop again!
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February 2023 by Patriotsa11day
Ordered a Playstation 5 about four hrs ago, as a gift for today...says the items were in stock, and I could pick them up today...called the store and the lady says she doesn't see an order, so it could take 24 to 48 hrs...HELLO GAMESTOP!?!?! MAYBE SAY AS THE PERSON IS CHECKING OUT!But the most frustrating part is the customer service, all automated, no one to actually take calls. I'm so done with game stop forever...haven't shopped with them since I was a kid, never again
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January 2023 by Da Madhouss!
The service for my Series S purchase was flawless and seemless, along with great assistance with questions I had and answers that made sense. The service was outstanding, the atmosphere fits the vibe and the feel of how a Game Store should be. Outstanding!
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January 2023 by Andrew Barrera
Had a return and everything went smooth. Fast and no problems.
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August 2022 by christian torres
The manager at the GameStop location on 10013 Almeda Genoa Rd B, Houston, TX 77075 is extremely lazy (my best description is he is a Latino male, plus size, wears glasses, short black and gray hair). I started off talking about how I needed a new set of joy con controllers. He cuts me off mid explanation saying he did not have any joy con's and I need to go to another store. I knew this store did not have joy con's because no store has any in stock. I explained to him I called and verified on two separate occasions at another GameStop’s and they said I could go to any GameStop, return the product, and have a new controller mailed to my house which will be faster. During our conversation he continued to cut me off, referred me to go to the other stores, refused to help in any way possible, and it seemed like I was ruining his evening by my exchange. I do understand it was close to closing and I do understand he had taco bell on the desk and he was eating so I might have interrupted his dinner but he should have been helpful and professional. I will admit this is the worst game stop I have ever been to, and this is not the first or 2nd time an employee has been rude to me at this location. Now I’m stuck with unworking controllers but at least he ate his dinner I guess.
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August 2022 by Ellis Ottaway
Customer service was great and the cashier had jokes lol it's a cool spot.
