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June 2025 by THE STEEL SHOP
Great store.
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March 2025 by Victor Villalobos
My number one spot good game choices
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January 2025 by June Gordon
I bought a game system here.
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November 2024 by Vincent Rubio
Gamestop the one place u must keep your reciept when buying used games cause they put games on their shelves that don’t work
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October 2024 by Aten Ra
Great experience. Very nice guy at the register who helped me go thru like 5 controllers until I found the one for me . I forget his name but he knows who he is lol . Very nice storefront, very clean store. Lots of video games and accessories to choose from, and a lot of gaming collectibles, clothing,etc., I definitely recommend this GameStop
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September 2024 by Shakira G
Did a warranty trade in for my PS5 controller that had stick drift. I wasn't pleased with the fact that I was forced to get a white one when I traded in my pink one.
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August 2024 by Joseph King
Curious as to why the doors are locked with the open sign on at 5 o clock on a Wednesday wanted to buy stuff but whatever I guess
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July 2024 by LateNight LasVegas
4 employees working at one gamestop and can't one of them acknowledge you. Buy your games from Amazon instead.
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June 2024 by Cassandra Berryman
Took my uncle here to pick out a couple of games. Some of the games had empty cartridges, and the employee had no clue what was going on.
The customer service here could be better.
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January 2024 by Amari Page
Never answered the phone.
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December 2023 by Denise
I go inside the store today and there was a couple of ladies standing at the counter and 2 additional people shopping the store. I had been standing there for about 3 minutes then one of the people got in line and then a couple more minutes passed and the last person got in line. Now this is when the person at the counter looks at me and says "The line is over here". This person CLEARLY saw me standing there all that time before but yet he wait until others get in the line and then direct me over there. I went in for a simple VBuck transaction but took 20 minutes more than needed because the 2 people in front of me had longer transactions. I simply don't understand the lack of common sense.....
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December 2023 by debra eddins
Honestly I'm not sure why. Both the three times I've been to this specific location I rather I didn't. I've since got out of my way to go to other locations.My first trip I was looking to purchase the in store book for tears of the kingdom walkthrough. And looking to preorder it. They were adament it wasn't available in store for preorder and they had no idea when they'd get it in.I go to another location I know well and they explained that was preorder online only. But they did tell what date they'd have the books in store. Mind you this other location that I ended up going to. Was 529 and hwy 6. My preferred location now an hour away from me. This location is 10 minutes..... Shows how much I didn't like the experience.The second time I thought. Well I'll give it a try. To purchase a console before work. Online and on Google maps. This location opens at 10am However their posted hours stated 11:30am. Vastly different. So I ended up going to the memorial city mall location which stated they opened at 9 am online. And when I called they confirmed that they were open. And I had a lovely time. Lovely conversation and was able to get my console.The third time I walked I needed help updating my pro membership information as someone had input my address wrong as I was not getting my game informed. After calling game informer directly they advised me I had to go in store to correct it. As this location is 15 minutes away I went here.Again I was met with unhelpfulness. I explained I just needed to update my address. They were adamant that only game informer could do that directly and refused to help. I didn't make a scene either time I had been. Simply asked. " Hey I was told by game informer that my address is wrong. Can you help me fix it so my pro membership is up to date." And they wouldn't help me.I went to the location on 529 and 6. And helped immediately by the wonderful people there.Overall I really wish this location was friendlier and more helpful. But it wasn't. I have since decided that I won't be visiting this location at least for awhile. They need to update the store open hours for sure.I will continue to visit other locations. More than likely the memorial city mall 30 minutes away because of how helpful they are.
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December 2023 by dennis hood
Loved it
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November 2023 by Wael Atiyah
Customer service was great. Yuki kindly helped me and all the other guys that were in there. Would DEFINITELY go back if it wasn't 30 minutes from my house lol
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October 2023 by Golden Opportuni
Where as I avoid certain GameStop for their lack luster service, I enjoy coming to this store solely for Dakota's great customer service. No matter what the customer needs is, Dakota always provides his indepth expertise in helping the customer understand their options with videogames, trading cards, and collectibles. I have seen Dakota offer and successful help so many customer understand the value of a PRO Membership. In the last quarter alone, Dakota has helped me purchase over 2000 dollars of product from this single store. I have nothing but respect for Dakota because he is the only employee, I ever see constant across all seven days and double shifts. Please promote and reward this man for keep this GameStop location profitable! I don't buy warranties, but I would gladly pay for Dakota's service and help!
