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April 2025 by ot alabama
Great customer service Front- Desk.
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April 2025 by Skylar Swindell
It’s diabolical how goodwill has been over pricing Their products. I am a regular Goodwill shopper and it infuriates me to look at used shoes, falling apart crumbling literally at the heels on the inside mark for 14.99 things they have in their glass box that they think they’ve got something, marked it $80 and $120 when it’s trash! GOODWILL DO BETTER!! Y’all are literally donated everything for FREE! Money hungry
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February 2025 by Chelsea “Chelly, Chevelle” Sulak
I went to the Goodwill on Fairmont and beltway 8 and underneath their cabinet they had a bunch of boxes of sports cards trading cards I bought a box that was $12.99 and when I open the box they had gone through all the cards in the box took all the good cards out left all the base cards in it and then marked it for $12.99 when it was donated to them how disgusting.
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December 2024 by Barb Cole
Unorganized, extremely crowded, dirty. Not a very good selection of hard goods and especially linens. Way too many very used, dirty clothing pieces.
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May 2024 by Nabeel Al-Obaidi
The best place for donations
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May 2024 by Omawumi Obozuwa
Selling fake goods is a federal crime especially when there is no full disclosure made.
Goodwill should refund their customers in the exact way the customer paid for the item. If I paid using a debit card, the refund should go back to the debit card. Instead they will give you a store credit.
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May 2024 by Robert Mejia
Negligent and irresposible couln't, wouldn't allow me to pay with credit card, called headquarters.
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May 2024 by Hurricane Laura Galveston Island
Wonderful peeps here helping VETS and others attain a better place in life for themselves thru a well orchestrated program.
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April 2024 by w den
ZERO STARS. Corporate employees are incompetent, unresponsive, and unprofessional. They certainly are a disservice to the community. They claim they educate, train, etc. to help "individuals with barriers to employment to help them thrive." They should start with their own management to equip them to run an organization.
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March 2024 by Joseph Barnes
Good for getting a job.
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January 2024 by Adrian DeLaFuente-King
I'm going directly to where I know this Company went wrong. The hiring of a very rude, non personable, disrespectful, ignorant, volgur, unprofessional and an abusive speaking individual. Daniel Finscher, that's how your are perceived by most. Please leave me and my name out of your conversations. You didn't then nor do you ever deserve someone worthy like myself. I didn't call in, I showed up when scheduled, I gave 120% even when I couldn't. I was operationaly sound. I didn't steal from the company. I was instructive and productive. I worked hard to develop the team. I weaved most together when when most had fallen apart. I stood firm when we werehighly understaffed and overwhelmed. What you didn't know, is that I came with over 40 years of Retail Management experience. As a department manager, an assistant manager, store manager and as a district manager. Always leading by example, exceeding set goals, providing consistent customer service, and strived to form an effective and efficient team. So, if you're gonna put my name in any conversation, please do so by my true performance. Not as you have done, by words of others that were in fear of losing their jobs or for some reason were intimidated by me. You continuously cut hours, and yetexpect 3-4 people to do the work of 20-30 and yet want to hold them accountable? The problem is that were very few people to get it done with in the 1st place. Unrealistic, unreal and definitely out of normality, given what we had to work with. Especially, under the pressure that you impose, under the abusive micro managing tactics that you enforce and the awful mannerisms for in which you approach your team. That's not leadership, it's clearly abuse! You should know when you enter any facility, to say hello to your guests. You never do. Your arrogance sets the tone for your presence. It clearly rubs off wrong. You wear your hypocrisy on your sleeves. Definitely, the wrong person to lead this company. All Goodwill has to do, is sit down with any of it's Store Managers and Assistant Managers in private and gain in debt, feedback from them to know that what I'm saying, is 100% correct. Most would agree, you make it very intense, it's apparent that you're very ignorant and yes, you are very abusive in speaking and directing your peers. Goodwill has to do something to change it up and treat it's Managers and it's employees with some respect. You must do better then this, and it starts with replacing Daniel. I've struggled with having to come on here to post this but came to the conclusion, that I must. I really enjoyed my job there, in spite of the many unfortunate circumstances and all that I had to deal with. I didn't deserve to be terminated for some lame reason, and then to have;1. Terrance cowardly lie and use a bogus claim to fire me. Because we didn't meet rack count? After so many times they've missed it or came short of it? I had no DA, the cashier was sent home early by the ASM whom left early and was very short on her production. I was the cashier and had a pricer sort, hang, tag and on top of that, be the DA. With NO one else on the floor but me. We came up short but tried, just us 2 but we really tried.2. Daniel uses me as an example of what he doesn't want hired. You use someone who never called in, never was late, always did his job, went beyond to satisfy customers, worked well with most employees, was sound with the store operations, was very dependable vs those who always called in, whom were very irresponsible, hid from their duties, their responsibilities and relied on others to get them through. Whom carried an I know it all attitude, were uncoachable, resisted instructions and directions. Some were questionably favored over your actual hard workers and honest producers.Please stop it! I stand with hopes that Goodwill Industries moves forward with positive outcomes and better more professional leaders in their future. The one you have driving this bus, has driven it
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November 2023 by James Campbell
Best ever, all about showing that hard work pays off in many ways
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July 2023 by SKY lakey
Very nice and right on point. I'm grateful for the professional and hard-working team a Goodwill.. Goodwill family/team is truly wonderful they do so much for our community and with a smile keep up the great work Goodwill you're looking good
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June 2023 by Judith Ann Linden (Miss Ann)
Education is key to doors opening
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June 2023 by Debra Cardwell
This is the worst place to shop.
