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November 2023 by Pam W.
I love this HEB. There is a change in management, Andrew, who oversees everything for the better, and he's nice and always working. The self check out staff are very helpful and nice. Healthy living is good, produce is good, they're always well stocked and clean. The business center staff is also good. The only one who needs talking to is the woman who puts out the clearance items... she's rude, not good for HEB.
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October 2023 by Robert Monzingo
dude was super short had an attitude for no reason but givin him 5 stars cause he is either having a bad day or really hates his job so he needs the stars!!
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June 2023 by U Herod
Clean store. I needed help and everyone was very accommodating
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February 2023 by Maxx Marketing
Great Place to get the freshest Groceries and the Greatest customer service in Texas!
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December 2022 by Pamela J.
Ok. Big store. Some good things. Not really my speed but I do check it out when I'm in town. A friend said some locations are better than others.
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December 2022 by Brittany H.
I deeply dislike that the seafood department weighs salmon prior to removing the skin. Why TF ARE you charging me for something I'm not taking home. That's the beauty of selecting your salmon, getting the cut you want, the skin off and paying for what you get. Did you know weighing salmon with the skin on versus the SKIN OFF is a $2 or MORE difference for something YOU'RE NOT BUYING, NOT EATING , NOT TAKING HOME, NOT LEAVING THE STORE WITH. Who made up this crazy rule. Try charging the customers exactly what they leaving with, and not what you're putting in the trash when they leave.
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December 2022 by Cynthia Hardy
This place is great. But today there is some new setup by phone for prescriptions & it's not working. Old way wasn't broken. WHY do you have to change it?
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September 2022 by Susie C.
Warning: if you want an immunization, be forewarned that this Heb pharmacy allows Techs to administer shots, and Not pharmacists! Do it at your own risk. Heb Bunker Hill location does the same.
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September 2022 by Ara P.
Omg......hate this store with a passion...the workers make my blood boil and the shoppers throw me off the ledge....some cashiers just don't care....they stink like my farts!!
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August 2022 by Nacita Pullen
Each time I have had an encounter with the staff has been wonderful. Very helpful and personalable.
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July 2022 by Devon Mikeska
My 78 year old dad got COVID and this pharmacy was the only place in a 15 mile radius that had the medicine. I found this out after calling his regular pharmacy on Mason and Highland Knolls. They called this location to fill it and said we would be called when ready. They (this location) called at 7:30 pm. I got there at 8:09 pm. The person behind the “we are closed” curtain saw me and ignored me. When you call someone and KNOW this is the situation (COVID plus not the customers regular pharmacy) tell them what time you close and be decent and acknowledge someone who pulls up in a drive thru even when closed. We all have to work late and your job is pretty important to people. This was Thursday July 7, 2022 at 8:09 pm for the record.
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July 2022 by Fox E.
Some HEB locations give me the HEB-y Jeebies. This is not one of those, it's pretty huge and nondescript really. I've shopped at this HEB in Katy on a number of occasions and it's huge and has everything you could imagine. It's a little suspicious, as in there always seem to be managers watching to make sure nobody's taking anything, which is very un-Katy since it's quite a chill suburb with a lot of bougie people, and which is not very similar to some inner city Houston HEB locations I've been to which are less like that. But it's still cool to have it here and it's massive and they usually have everything that you need. And I appreciate those things. HEB's products are significantly better than any other grocery store in Texas, I'd say. Hence the extra star despite what I described previously.
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July 2022 by Judith M
They always have the medication I need. I’f they don’t, they quickly work in getting that sent over to another HEB pharmacy if I need it ASAP. The staff is helpful and informative when I ask questions.Yes , the service is slow , but you also have to keep in mind it’s only a few people staffed working a heavy drive thru line and people inside the store who are also waiting to be served.
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July 2022 by Miriam G
They always have the medication I need. I’f they don’t, they quickly work in getting that sent over to another HEB pharmacy if I need it ASAP. The staff is helpful and informative when I ask questions.Yes , the service is slow , but you also have to keep in mind it’s only a few people staffed working a heavy drive thru line and people inside the store who are also waiting to be served.
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April 2022 by skyler johns
Slowest heb pharmacy I’ve ever been too. rarely call to let you know your medicine is ready but say they did? No matter if you go inside or the drive thru you’ll be waiting God forbid you go through the drive thru you’ll be there all day!!
