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November 2023 by Kimberly Caldwell Jones
I want to commend Maria on her consistent customer service and positive attitude! There is one rude one but not Maria! She always takes care of me and make sure my medication is ready when I need it. She's an absolute gem and I really appreciate her!
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October 2023 by S E S
Due to insurance coverage I transferred my prescriptions to HEB since I've had an excellent experience with the grocery side. I'm not sure of the root cause for the unprofessional and rude employees and the wait time for my prescription's and the delay between the pharmacy and their website. From day one they claimed not to have received my prescription's that were transferred from CVS. I went to CVS and they printed out proof they were transferred, back to HEB, still denying no transfer occurred, however, it did show my prescriptions "pending" on HEB website pharmacy page. To start over I asked my doctor to resend the original order. She did, and that was NINE (9) days ago....it's still "in progress" and states " we're asking your prescriber for refills". I really don't want refills since I won't use this pharmacy again. Why can't I get the prescription my doctor requested? and no phone call from HEB explaining the delay. If I need refills my doctor will call it in. Tried to call and speak the pharmacy, but that didn't work out too well. Bad attitudes and they sound too busy to talk to you. I miss my CVS. I'd rather pay more for better service!!
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September 2023 by vasinhouston
The staff is great and hardworking. There is always a line to check out. No employees to help customers. The prices are good. Often , shelves are empty. They cannot or will not hire enough employees. Employees make the company money.
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September 2023 by Chris Quinn
Always excellent service.Best Pharmacy to use.. ? beats any competition!!
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May 2023 by r morani
The staff are always so rude. Been that way for a long time too — what's the deal with this location?
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April 2023 by zaid almahdawi
Very poor staff and made no sense argument s with customer! The incapable staff member forgot to give needles with diabetic injections and he need to ask the doctor a prescription to do that ! How can the patient use injections without needles! So far I back and forth between the doctor and the pharmacy staff for a whole month to receive my medicationsThey are totally incapable
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February 2023 by Priscilla Graham Photography & Publishing
Love this store and their support for a diverse group of business owners products.
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November 2022 by Tom Conrad
☺️First time on the website. I called back 4 times asking for help. Oscar was great! He had a lot of patience & steered me in the right direction with a great attitude.
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October 2022 by neda navidnia
I have been coming here few times, the pharmacy staff are rude with attitude all the time.
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October 2022 by Martin Rocha
Why is it a drive thru when you have to wait 10-15 minutes when others are waiting for their prescription to be filled ? And then you have a very unfriendly person at the window. I dislike this H‑E‑B altogether.
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October 2022 by Camila Salgado
I'm switching locations because every time I've come to this location, the pharmacists are so rude and ugly. No matter how polite I ask or pleases and thank yous I offer, I've gotten poor treatment here as if I was an inconveniencing them — always a huff and puff or an eye roll.There's also an absurd wait time to get your vaccine; even during slow or dead hours and zero customers are waiting. It happened both times that I had to come for a vaccine and a follow-up.A paying customer absolutely has no need to deal with this rudeness and disregard.I hope they train their staff better here or do some coaching on how politeness goes both ways. A bit of customer service would also be a great concept.
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October 2022 by Kristin Oloso
I made the switch from CVS almost 9 plus years ago. And this pharmacy gets better each time. I have never had a problem here. Love it
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October 2022 by brandi greer
This is the Worse pharmacy I’ve ever been to. They are beyond rude, and they want you to do their job. I give them the insurance info and they had the audacity to tell me I need to call and get the information because they don’t know how to do it. I got the managers name because I will be reporting them. Im in the medical field and I absolutely know how insurance works. DO NOT WASTE YOUR TIME WITH THESE INCOMPETENT PEOPLE
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September 2022 by Cat Parker
❤️❤️❤️ great store, great selection!❤️❤️❤️
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May 2022 by Sarah Hawkins
H‑E‑B comes Through again out of all the CVS and Walgreens and krogers in the area Heb was the only place who carried what I needed
